• Report: #67140
Complaint Review:


  • Submitted: Wed, September 17, 2003
  • Updated: Wed, September 17, 2003

  • Reported By:Kelowna British Columbia

ASCENTIVE ripoff wouldn't let me download program again after my computer crashed Billed my credit card for another year of nothing Internet

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I downloaded the program and used it for two months. My computer crashed and I lost all files. I notified ASCENTIVE and asked to download the program again. They answered if I could not give them the date and order number then I would have to pay again!! I declined, and thought that was the end of it.

Now I get my credit card bill and see yes, they have the information they said they didn't have and have billed me for another year!!..I think this company is a consumer trap!..

Unhappy Customer

Kelowna, British Columbia

This report was posted on Ripoff Report on 09/17/2003 05:35 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ascentive/nationwide/ascentive-ripoff-wouldnt-let-me-download-program-again-after-my-computer-crashed-billed-m-67140. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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