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Report: #370197

Complaint Review: ASF International - Highlands Ranch Colorado

  • Submitted:
  • Updated:
  • Reported By: El Paso Texas
  • Author Confirmed What's this?
  • Why?
  • ASF International 640 Plaza Drive, Suite 300 Highlands Ranch, Colorado U.S.A.

ASF International Can't Cancel Contract Highlands Ranch Colorado

*UPDATE Employee: Cancellation Procedures

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I signed my son into America's Best Karate in El Paso and my husband had to be transferred by his employer so we advised the Karate center and they told us to take a letter from the employer to them. They gave us a business card with ASF 800 #. We called and cancelled or thought we cancelled were told to send an email. We were then told we could not cancel for 2 months, plus because it was my account I need to submit my information, my husband's information was not good enough. When I finally figured out the "website" address was really an email address the money was taken out of my bank account. When we called to check on the account and wanted our money back, I was told I would have to go to a website and print out the page and fax it to them. The email was no longer good enough. So our contract is still not cancelled. By the way, America's Best Karate is just as much a ripoff.

Anonymous
El Paso, Texas
U.S.A.

This report was posted on Ripoff Report on 09/05/2008 03:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/asf-international/highlands-ranch-colorado-80129/asf-international-cant-cancel-contract-highlands-ranch-colorado-370197. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Cancellation Procedures

AUTHOR: Chris - (U.S.A.)

POSTED: Wednesday, November 12, 2008

Without knowing who this individual is; it is very difficult to give the specifics of what may have happened or even research the matter. However, I can tell you that proof of move has to be in the name of the "buyer" of the contract. Obviously, if somebody signs an agreement, then they would be required to provide proof of move with their name on the documentation. We cannot accept proof of move with another parties name on it.

Chris Peterson
Customer Relations Manager

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