• Report: #618502
Complaint Review:

Ashley Furniture Home Stores-North brunswick NJ

  • Submitted: Mon, June 28, 2010
  • Updated: Mon, June 28, 2010

  • Reported By: cak31380 — north brunswick New Jersey United States of America
Ashley Furniture Home Stores-North brunswick NJ
Route 1 North Brunswick NJ North Brunswick, New Jersey United States of America

Ashley Furniture Home Stores-North brunswick NJ Linda, sales person Broken or Damage Furniture. Not considerate. Second delivery damage furniture again! North Brunswick , New Jersey

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Purchasing our furniture in the North Brunswick NJ homestore was a indication this might be a bad idea. They were first going to charge us $50.00 extra for another room to be delivered.  It was the same delivery, the apt has a private entrance and we were spending over $3,000.  They love to nickel and dime the customer. The delivery truck came and has all the furniture on the truck of the two rooms. But no mattress. They screw up in the store, once again and did not reference the mattress order that was placed the day after to this order. When the furniture was delivered they dented our walls with 2 of the pieces. They had us sign a piece of paper saying we had to pay an extra $20.00 for an extra flight of stairs.  I had numerous conversations with customer service at the store regarding replacement of the furniture. I MADE them replace the pieces, not fix them like they were going to. They came and had the three damaged pieces brought to our apt.  And once again they were damaged or broken inside the box! As of today, this date we have not had new furniture delivered that has not been damaged. Very difficult to deal with, very inconsiderate with the customer who purchase and is probably helping pay their salary everyday. Buyer Beware.

This report was posted on Ripoff Report on 06/28/2010 03:32 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ashley-furniture-home-stores-north-brunswick-nj/north-brunswick-new-jersey-08902/ashley-furniture-home-stores-north-brunswick-nj-linda-sales-person-broken-or-damage-furni-618502. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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