Report: #1124863


  • Submitted: Wed, February 19, 2014
  • Updated: Wed, February 19, 2014
  • Reported By: Mom-First — MARION Alabama
    ALBURQUERQUE, New Mexico


Show customers why they should trust your business over your competitors...

 T-Mobile insurance company is a complete ripoff. I purchased a Galaxy S4 phone from T-mobile and because they no longer offer discounted phones for contract renewal you are forced to pay for your phone all at once or at a monthly fee for a period of 2 years in which you may pay between$600-$700 for a phone. Less than 6 weeks ago I filed a claim and was told that I would have to pay a deductible of $175 dollars. I could not afford the deductible and the time the claim was made. I pay greater than $200 per year for Assurant Solutions with T-moble and I am told that I will have to make a deductible each time I file a claim with them. It will take me over 15 months to finish paying $600 price for the phone with an additonal claim amount of $175 for a total of $775 for one phone. So, if I happened to file a claim within the time period of my completed the payment of the phone I will have paid $950 for one phone. Who can afford that.

I even had a representative tell me that it is just like auto insurance when I complained of the insurance faultiness. How rude! An automobile is a mean of daily living, cost more and more expensive. How can you make such a comparison to an item that is used for pleasure? What a ripoff?

I wish that I could get out of the contract with T-mobile but I can't for another three years. I also though about trying to convert to the no-contract phone, but I will still have to pay the full amount of the phone and a higher deductible for the phone or no insurance at all.

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This report was posted on Ripoff Report on 02/19/2014 02:14 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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