• Report: #882448
Complaint Review:


  • Submitted: Mon, May 14, 2012
  • Updated: Mon, May 14, 2012

  • Reported By: alanjwar — Menifee California United States of America
Internet United States of America


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Incident occurred 4/27/12:

DO NOT EVER use this locksmith. Did a google search for locksmith in Gilbert, AZ. Atlas Locksmith was one of the first listed. That's easy, with a name that begins "A".

Without doing any research, shame on me, I called their phone # and a guy by the name of Ron picked up. I explained that we had a security door that needed re-keyed and 3 keys made for the door. Additionally, the deadbolt was sticking out and needed to be recessed. He told me $25.00 for service call and with all that needed to be done $67.50.

Keep in mind, I did specify that the dead-bolt was sticking out and needed to be recessed in the process. I told him everything I could about the job and he said, the cost is still $67.50 with my specifications.

Confident that it would be done, I received a call from my property manager that was onsite with one of Ron's locksmiths. She told me that the onsite locksmith was asking $135.00. Apparently, "there was more work involved". If that was the case, then why don't they charge you $25.00 service fee to check out the situation and as soon as they can make an assessment, then call you with a price quote?

Regardless, I felt like it was a SCAM, so I told them no deal, no payment. I had property manager ask the locksmith to walk away from the home, that his services were no longer needed. Whenever I feel the squeeze coming on, I say NO DEAL. Walk away and walk fast. Thankfully, this was a NON-EMERGENCY call.

This report was posted on Ripoff Report on 05/14/2012 09:51 AM and is a permanent record located here: http://www.ripoffreport.com/reports/atlas-locksmith/internet/atlas-locksmith-rip-off-atlas-locksmith-internet-882448. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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