• Report: #1164509
Complaint Review:


  • Submitted: Wed, July 23, 2014
  • Updated: Wed, July 23, 2014

  • Reported By: Derrick — Richmond Texas
Nationwide USA

AT&T UVERSE Poorest customer service ever! Never buy this crap no matter how cheap it is Save yourself a big headache! every Nationwide

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 I have had the worst experience in customer service ever with these ignorant people. They canceled my service when i had it on hold (still paying) because someone moved in my old address (duh thats why I had it on hold!) Then they demand I return the equipment and I told them I needed time because it was in storage and I work out of town. They debited my card for $608 dollars even after they agreed to the time line I needed. I then got pissed and went and dug threw storage to get it and returned it the day they debited my card, Called and told them I wanted it put back on my card because I did not want to wait on a check . Then they did not so I called my bank and they put it back on . Well then I recieved a check after 3 weeks and did not cash it (should have!) and got another letter staing I owed $608 . I then sent the refund check back and got a call from collections the next day. talked to a rep after being on hold and going threw silly computer  voice for 10 min. the day I got the letter only to find out they have no clue and accounts recievable sent the letter so transfered again and again and again again and again and again,etc. STUPID S***!!!!

This report was posted on Ripoff Report on 07/23/2014 05:59 PM and is a permanent record located here: http://www.ripoffreport.com/reports/att-uverse/nationwide/att-uverse-poorest-customer-service-ever-never-buy-this-crap-no-matter-how-cheap-it-is-1164509. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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