• Report: #1036479
Complaint Review:

ATT wireless

  • Submitted: Wed, March 20, 2013
  • Updated: Wed, March 20, 2013

  • Reported By: sebring — santa maria California
ATT wireless
Internet United States of America

ATT wireless upgrad my cell, phone i got wont work for me.contacted ATT that day, requesting different phone, they blew me off.now want me to pay for phone i cant use Internet

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6 yr customer ,i went to upgrade my phone, they sent me a phone the battery cant be removed. thats a deal breaker, i am not always where i can charge a phone, so i always buy extra battery. 

bottom line, they say i have 15 days to return phone if not satisfied, i contacted them the very day i got the phone. requesting simply a phone i could take battery out of.they blew me off past the 15 day period then say i must pay extra fee for being past the 15 day period! i contacted them the very day i got the phone.

with all the phones ATT have to select from, i was even willing to take a phone for less money than i paid for the HTC one X .no answer, i finally got determined, got them on the landline and they switched me dept to dept.

now they wont respond when i try to cancel my account. all i wanted was simply a cell phone i could take the battery out of.this is so goofy on the part of ATT.

This report was posted on Ripoff Report on 03/20/2013 03:17 PM and is a permanent record located here: http://www.ripoffreport.com/reports/att-wireless/internet/att-wireless-upgrad-my-cell-phone-i-got-wont-work-for-mecontacted-att-that-day-request-1036479. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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