AT&T Wireless - Cingular Paying for cancelled service Ripoff! Anaheim Hills California

The truth is, all wireless companies have problems. You will have times when you hate Verizon, even more than you hated AT&T. What I have learned for certain:

Verizon is the best subscription provider. Yes, one company has this feature, and Sprint has the earlier weekends........but for customer service, network quality, reliability, etc, Verizon is at the top. (you can the same conclusion from Consumer Reports for the last 3 rankings.

T-mobile and AT&T were always last.

And Cricket? I would have Cricket service if they were nationwide. Good call quality, few problems, no nonsense charges.....they are the company to watch.

I am a former wireless consultant, meaning that I sold sveral different wireless services and recommended the appropriate service based on a persons individual need. I worked with cingular who was Celular One. Anyway, know this, all of your bills are billed one month ahead. If your bills were paid current you dont owe them anything, they owe you or you have broke even ask to speak to a manager!!!

I used to work for AT&T Wireless, in their call center in Austin TX, two years ago when they were in the middle of the BIG upgrade that didn't run smoothly and why the had to sell to Cingular.

So this info is based on what I was taught 2 years ago in AT&T's training class. Because of line portability if you canceled your service in the middle of your billing cycle the month is pro-rated and you run a giant risk of going over your minutes. They calculate out how many minutes are allocated for each day, and if you go over, it could cost a couple hundred dollars.

So, you may call yourself thankful(lucky)that you are only paying your monthly service, plus taxes and other extravagant fees.


You might want to call about why they didn't pro-rate your bill, but that may not be beneficial for you.

Did you really think you would only have to pay half of your normal monthly charge? It's like when you have a plan where you get 600 mintues for $39.99. Even if you only use 300 you still have to pay $39.99. Your not going to get a reduction because you only used half. You had the option to use it all but you didn't. You had to know the company wasn't going to absorb the cost of that.