Complaint Review: AT&T - Saginaw Michigan
- AT&T Bill Payment Center Saginaw, Michigan U.S.A.
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- Category: Telephone Companies
AT&T Ripoff fraudulent billing Saginaw, Michigan
*Author of original report: still on the scan and search
*Author of original report: still on the scan and search
*Author of original report: still on the scan and search
*Consumer Suggestion: SOLVE SUCH BILLING PROBLEMS WITH PHONE COMPANIES
*Author of original report: UPDATE
*Consumer Suggestion: u may have gotten a dialer.
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In my May phone bill I noticed 2 calls to wallis and futuna islands that totaled $241.26. At that time we had dial-up internet service and only one phone line. These calls, accordingy to at&t were made while connected to the internet.
I reported to at&t that these calls were not mine and i will not pay for something that i did not do. I also stated that i buy my software i do not download it, I do not know anyone or any business there, and even didn't know of its existance until i receiced the bill.
Since I also have been a victim of Atlantic Management I wasted no time in placing these calls in dispute while I research this further. so far im not having much luck.
Tim
Galesburg, Michigan
U.S.A.
This report was posted on Ripoff Report on 06/26/2006 08:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/att/saginaw-michigan-48663/att-ripoff-fraudulent-billing-saginaw-michigan-198356. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#6 Author of original report
still on the scan and search
AUTHOR: Tim - (U.S.A.)
SUBMITTED: Saturday, July 22, 2006
completed scan of virus and spyware shows nothing. currently waiting (by mail) for ordered software to detect autodialers and other hidden programs.
Thanks for the continued info and support.
#5 Author of original report
still on the scan and search
AUTHOR: Tim - (U.S.A.)
SUBMITTED: Saturday, July 22, 2006
completed scan of virus and spyware shows nothing. currently waiting (by mail) for ordered software to detect autodialers and other hidden programs.
Thanks for the continued info and support.
#4 Author of original report
still on the scan and search
AUTHOR: Tim - (U.S.A.)
SUBMITTED: Saturday, July 22, 2006
completed scan of virus and spyware shows nothing. currently waiting (by mail) for ordered software to detect autodialers and other hidden programs.
Thanks for the continued info and support.
#3 Consumer Suggestion
SOLVE SUCH BILLING PROBLEMS WITH PHONE COMPANIES
AUTHOR: Omair - (U.S.A.)
SUBMITTED: Tuesday, July 11, 2006
In order to protect your self if you call the phone company there will be no solution, same thing happened to me about 2 years ago with MCI, i tried to contact them in regards to my charge of $300 but to no avail.
So what I did was to contact my state corporation commission and complaint to their telecommunication department.
After the complaint one of supervisior from MCI called me (seriously in about 2 weeks) and they issued a refund for those charges and also said that they would give me a $50 credit on next bill if I were to call the state corporation commission and ask to drop this complaint (i did that and got the rebate).
Let me know if this helps
#2 Author of original report
UPDATE
AUTHOR: Tim - (U.S.A.)
SUBMITTED: Monday, July 10, 2006
7/10/06 Still no good news but still searching.
Thank you david for the information.
#1 Consumer Suggestion
u may have gotten a dialer.
AUTHOR: David - (U.S.A.)
SUBMITTED: Saturday, July 08, 2006
u need to scan your computer for spyware, viruses, dialers, etc..and esp. trojans. I had a dialer once too.
Call 1888-296=8079 (The billing Resource AKA Atlantic MGMT and they also go by many other name too. )
Don't give up, first call ur local AT&T company and have all outgoing 900/976 number blocked and once then call the given number.
Now have them block it, If they hang up just call right back, as I had too.
They told me up to the Exact second my modem did this (altho I use Junos' dialer software, and at the time no dialer popped up and called as it must of integrated with the software. However keep going (and yes they made me look like I was subscribing), and finally as u keep it up they will offer a 50 percent rebate, however keep talking until you hear a full 100 percent rebate.
U should then pay the amount you owe and withing 3 weeks or 3 billing cycles that money should be re-credited into your account..
Like I said "Scan your computer"
Download these (intall and update them after you download them):
adaware SE:
(((ROR REDACTED LINK FOR SECURITY PURPOSES)))
spybot Search and Destroy:
(((ROR REDACTED LINK FOR SECURITY PURPOSES)))
AVG-well avg can be found here (the free one)- (((ROR REDACTED LINK FOR SECURITY PURPOSES))) (remember to update this as well and also set for scanning of all files (read the manual if need be),
Also download Hijack this and scan and save a log file, after doing so go to a techforum for hijack this help and post your log and follow their directions:
HJT- (u need to unzip it into its own folder)-
(((ROR REDACTED LINK FOR SECURITY PURPOSES)))
There are also two other free antiviruses
Avast: (((ROR REDACTED LINK FOR SECURITY PURPOSES)))(u need to register and get the reg key by email otherwise you have a 60day trial, free for home use only.
also another free one is antivir-
(((ROR REDACTED LINK FOR SECURITY PURPOSES)))
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