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Report: #294723

Complaint Review: Aurora Nevarez Sultry Hair - Atwood California

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  • Updated:
  • Reported By: Atlanta Georgia
  • Author Confirmed What's this?
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  • Aurora Nevarez Sultry Hair PO Box 7 Atwood, CA 92811 Atwood, California U.S.A.

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I am A full- time model who needed some good quality hair for a huge christmas event I was booked for. I ordered some hair from sultry hair on 12/13/07 and still haven't received my order yet. I also paid for 3-5 day delivery. My total was $225.00!!!! Good money... I sent her over 12 e-mails and til this day haven't received any responses! My last e-mail stated that I need all of my money back due to the fact that my order never left her house. Still no response.

She answered my first 2 e-mails and said that my order was out of stock...today makes the 14th day mark. my hair was suppose to be shipped in 3-5days. That's what I paid for. I can't afford to wait on this evil b***h. I will get to the bottom of all this, I am very angry and upset because just like anyone else...I work too hard for my money to give away to con-artists and evil people. What kinda person would do this?

The business concept is a master plan...the lady can make great money if she was legit enough. I'm looking for more victims like myself...I am filing a police report and I will put a stop to this! This is the worst feeling and I wouldn't want this to happen to anyone else

Passionate
Atlanta, Georgia
U.S.A.

This report was posted on Ripoff Report on 12/27/2007 12:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/aurora-nevarez-sultry-hair/atwood-california-92811/aurora-nevarez-sultry-hair-aurora-nevarez-con-artist-sultry-hair-scam-atwood-california-294723. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
4Consumer
1Employee/Owner

#5 Author of original report

updated report on SULTRY HAIR!

AUTHOR: Passionate - (U.S.A.)

POSTED: Tuesday, January 22, 2008

AURORA,
YOU MUST HAVE ME MIXED UP WITH ANOTHER CLIENT...I RECEIVED MY PACKAGE A COUPLE DAYS AGO(A MONTHS LATER), YET I PAID FOR 3-5 DAY DELIVERY! THERE'S NOTHING ON YOUR WEBSITE/POLICY THAT STATES THAT
ALSO...IT TOOK ME TO FILE A POLICE REPORT FOR YOU TO SEND ME MY SHIPMENT! YOU SHOULD REALLY BE AWARE THAT IF YOU CONTINUE TO DO PEOPLE THIS WAY...YOUR BUSINESS WILL GET SHUT DOWN!
I WOULD NEVER REFER THIS COMPANY TO ANYONE BECAUSE I DO BELIEVE THAT IF I HADN'T FILED ANY REPORTS, I WOULD STILL BE WAITING.

I DON'T APPRECIATE THE FACT THAT YOU MAKE IT SEEM LIKE IT'S THE CUSTOMERS FAULT..YOU NEED TO WORK ON YOU PROFESSIONALISM,ORGANIZATION SKILL, AND LEARN HOW TO BE MORE PROACTIVE AND CONSISTANT!!

PLEASE DON'T RESPOND TO THIS UPDATE AURORA BECAUSE WE ALL KNOW YOU'RE FULL OF SH* AND YOU CAN CARELESS ABOUT YOUR CLIENTEL!!!

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#4 Author of original report

updated report on SULTRY HAIR!

AUTHOR: Passionate - (U.S.A.)

POSTED: Tuesday, January 22, 2008

AURORA,
YOU MUST HAVE ME MIXED UP WITH ANOTHER CLIENT...I RECEIVED MY PACKAGE A COUPLE DAYS AGO(A MONTHS LATER), YET I PAID FOR 3-5 DAY DELIVERY! THERE'S NOTHING ON YOUR WEBSITE/POLICY THAT STATES THAT
ALSO...IT TOOK ME TO FILE A POLICE REPORT FOR YOU TO SEND ME MY SHIPMENT! YOU SHOULD REALLY BE AWARE THAT IF YOU CONTINUE TO DO PEOPLE THIS WAY...YOUR BUSINESS WILL GET SHUT DOWN!
I WOULD NEVER REFER THIS COMPANY TO ANYONE BECAUSE I DO BELIEVE THAT IF I HADN'T FILED ANY REPORTS, I WOULD STILL BE WAITING.

I DON'T APPRECIATE THE FACT THAT YOU MAKE IT SEEM LIKE IT'S THE CUSTOMERS FAULT..YOU NEED TO WORK ON YOU PROFESSIONALISM,ORGANIZATION SKILL, AND LEARN HOW TO BE MORE PROACTIVE AND CONSISTANT!!

PLEASE DON'T RESPOND TO THIS UPDATE AURORA BECAUSE WE ALL KNOW YOU'RE FULL OF SH* AND YOU CAN CARELESS ABOUT YOUR CLIENTEL!!!

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#3 Author of original report

updated report on SULTRY HAIR!

AUTHOR: Passionate - (U.S.A.)

POSTED: Tuesday, January 22, 2008

AURORA,
YOU MUST HAVE ME MIXED UP WITH ANOTHER CLIENT...I RECEIVED MY PACKAGE A COUPLE DAYS AGO(A MONTHS LATER), YET I PAID FOR 3-5 DAY DELIVERY! THERE'S NOTHING ON YOUR WEBSITE/POLICY THAT STATES THAT
ALSO...IT TOOK ME TO FILE A POLICE REPORT FOR YOU TO SEND ME MY SHIPMENT! YOU SHOULD REALLY BE AWARE THAT IF YOU CONTINUE TO DO PEOPLE THIS WAY...YOUR BUSINESS WILL GET SHUT DOWN!
I WOULD NEVER REFER THIS COMPANY TO ANYONE BECAUSE I DO BELIEVE THAT IF I HADN'T FILED ANY REPORTS, I WOULD STILL BE WAITING.

I DON'T APPRECIATE THE FACT THAT YOU MAKE IT SEEM LIKE IT'S THE CUSTOMERS FAULT..YOU NEED TO WORK ON YOU PROFESSIONALISM,ORGANIZATION SKILL, AND LEARN HOW TO BE MORE PROACTIVE AND CONSISTANT!!

PLEASE DON'T RESPOND TO THIS UPDATE AURORA BECAUSE WE ALL KNOW YOU'RE FULL OF SH* AND YOU CAN CARELESS ABOUT YOUR CLIENTEL!!!

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#2 Author of original report

updated report on SULTRY HAIR!

AUTHOR: Passionate - (U.S.A.)

POSTED: Tuesday, January 22, 2008

AURORA,
YOU MUST HAVE ME MIXED UP WITH ANOTHER CLIENT...I RECEIVED MY PACKAGE A COUPLE DAYS AGO(A MONTHS LATER), YET I PAID FOR 3-5 DAY DELIVERY! THERE'S NOTHING ON YOUR WEBSITE/POLICY THAT STATES THAT
ALSO...IT TOOK ME TO FILE A POLICE REPORT FOR YOU TO SEND ME MY SHIPMENT! YOU SHOULD REALLY BE AWARE THAT IF YOU CONTINUE TO DO PEOPLE THIS WAY...YOUR BUSINESS WILL GET SHUT DOWN!
I WOULD NEVER REFER THIS COMPANY TO ANYONE BECAUSE I DO BELIEVE THAT IF I HADN'T FILED ANY REPORTS, I WOULD STILL BE WAITING.

I DON'T APPRECIATE THE FACT THAT YOU MAKE IT SEEM LIKE IT'S THE CUSTOMERS FAULT..YOU NEED TO WORK ON YOU PROFESSIONALISM,ORGANIZATION SKILL, AND LEARN HOW TO BE MORE PROACTIVE AND CONSISTANT!!

PLEASE DON'T RESPOND TO THIS UPDATE AURORA BECAUSE WE ALL KNOW YOU'RE FULL OF SH* AND YOU CAN CARELESS ABOUT YOUR CLIENTEL!!!

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#1 REBUTTAL Owner of company

Order has been shipped and received by the customer.

AUTHOR: Aurora - (U.S.A.)

POSTED: Friday, January 18, 2008

Update:

Dear PASSIONATE GERARD

Order has been shipped and received by the customer.


Thank you for notifying us that you have not received the goods that you ordered. We regret that this has occurred and have identified the reason for the delay. Your order was out of stock item. As per our policy, out of stock items arte shipped within 7 business days. Being that your order shipped on 10/25/07, it was shipped within our policy timeframe. We tracked your order online and are glad you have received your order.

Again we're sorry that you received service that prompted you to file a complaint, and we regret any inconvenience or frustration that your experience has caused you. Your patronage is important to us. We appreciate your business and apologize for any inconvenience that this delay may have caused. You are a valued customer, and we are committed to providing you with the best service possible. If I may assist you any further, please contact me at info@sultryhair.com.

Thank you again for bringing these matters to our attention.

Sincerely,
Sultry hair
info@sultryhair.com

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