Complaint Review: Auto One Warranty Specialists - Irvine California
- Auto One Warranty Specialists 310 Commerce Way Suite 150 Irvine, California U.S.A.
- Phone: 949-475-9500
- Web:
- Category: Auto Warranty
Auto One Warranty Specialists Put on a caller I.D. List Irvine California
*Author of original report: Still no refund
*Author of original report: Still no refund
*Author of original report: Still no refund
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My report on this company is similar to the ones that are already filed. There are a couple additional things they did that ticked me off.
When I bought the warranty I was tricked into beliving that there was a one time 300$ discount that I would get on the policy if I OKed it then over the phone. I was also told that if i recived the warranty ageement and did not like what I saw that I could call that day and cancel and the money would be credited to my account.
I tried to cancel that way and got voice mail and no return call. I read the fine print on the contract and realised I had to get a notorized milage report and mail it to them stating I wanted to cancel the warranty and that I had not made any claims on it. I was then informed of the ten week processing period by mail.
After twelve weeks I was also promised return calls that never came. I was also told my refund was in proccessing and I could'nt talk to them. After this I must have been put on a caller I.D. no answer list. I knew this because when I talked to the administrator he new my name without me telling him.
They finaly stopped answering my calls all together. I hadf to use my wife's cell phone to even get anyone to answer. When I got through I made sure "George" new that it was my money, not there's and that they would hear from the attorny general. He said smartly "do what you got to do".
Silkster
Oregonia, Ohio
U.S.A.
This report was posted on Ripoff Report on 01/07/2009 12:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/auto-one-warranty-specialists/irvine-california-92602/auto-one-warranty-specialists-put-on-a-caller-id-list-irvine-california-409162. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Author of original report
Still no refund
AUTHOR: Silkster - (U.S.A.)
SUBMITTED: Monday, January 26, 2009
Contacted the BBB and they made contact with Auto One. A credit to my account was promised for 1/23/09. No credit or payment yet.
#2 Author of original report
Still no refund
AUTHOR: Silkster - (U.S.A.)
SUBMITTED: Monday, January 26, 2009
Contacted the BBB and they made contact with Auto One. A credit to my account was promised for 1/23/09. No credit or payment yet.
#1 Author of original report
Still no refund
AUTHOR: Silkster - (U.S.A.)
SUBMITTED: Monday, January 26, 2009
Contacted the BBB and they made contact with Auto One. A credit to my account was promised for 1/23/09. No credit or payment yet.
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