Auto Parts Giant DO NOT DO BUSINESS WITH THIS COMPANY!!! California - Internet

This company has the absolute worst customer service I have ever experienced. I ordered a starter for my car several weeks ago, and I even paid the express shipping fee for an extra 15 bucks, and still haven't received the part in the mail!! I've called several times since then, and have been treated rudely, been called a liar by their supervisor MANNY LOPEZ, and he even hung up on me several times.

I have asked them on numerous occasions to provide me with a tracking number, and have been told that one would be emailed to me by the end of the day. Well, that was 2 weeks ago, and I still keep getting the same promises. They talk to you as if you're dirt, and as if they're doing YOU a favor by doing business with them. I honestly don't understand how a company such as this is allowed to do business in America. This is a huge black eye on the entire online auto parts sector, and even makes the good ones look bad. Unless you want to make a "Donation" to this business (because you won't receive the merchandise), then I suggest you purchase from a reputable company with a REAL customer service dept.

Tony
chicago, Illinois
U.S.A.