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Report: #1436125

Complaint Review: AUTO PROTECTION PLUS - Santa Ana California

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  • Reported By: DOROTHY — LANGHORNE Pennsylvania United States
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  • AUTO PROTECTION PLUS 1560 S. Brookhollow Dr., Suite 201 Santa Ana, California United States

AUTO PROTECTION PLUS will not return my money. Santa Ana California

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On JAN. 11, 2018 I called David Gray to cancel my contract because I still had another year on my warranty with the dealership that I bought the car from.  When I signed up with Mr. Gray's company I told him I still had another year with my current warranty  and not to put his  contract into effect until Apr of 2018.  He has had my $2,152.00 for over a year and earning interest on it all this time.

 When I called Gray and told him about having my money for over a year and reminding him about not putting his warranty into effect until Apr. of 2018,  and the fact that I did not use his warranty because I still had one, he told me that asking to wait for the coverage to be put into effect a year later would like telling McDonald's to sell spaghetti.  After some arguing he said the money minus $300.00 for prorating and $75.00 for cancelling would be sent to me.  I called in Feb.  Gray said he would have to consult with another dept.  I called 3 times in Feb. and was told  gray would call me back, which of course he did not do.  

I called on March 5 and was told the money would be put back on my credit card and to check every morning to see that it was returned.  Like a fool I checked every day and nothing was returned.  I called again and was told it was wired and to check with my credit card company.  No good.  I called again on March 12 and was told that the check was mailed to my home.  Every day I looked for the mail and was dissappointed each time.  I called numerous times and was told he would call back.  Didn't happen.  I finally talked to Gray and he acted like he didn't know me and he would have to check another dept.

 I called on March 26 and I asked Gray why the hell he was doing this to me and he said "Oh.  Cursing already?  I will call back when you are in a better mood."  I asked to speak with his superior and he said "Who?  The Janitor?"  I lost it and said "You f**king b*****d!"  Sorry for the language, but I am sooo frustrated.  Any help would be appreciated.  Thank you.  

This report was posted on Ripoff Report on 03/27/2018 06:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/auto-protection-plus/santa-ana-california-92705/auto-protection-plus-will-not-return-my-money-santa-ana-california-1436125. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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