• Report: #805802
Complaint Review:


  • Submitted: Tue, December 06, 2011
  • Updated: Tue, December 06, 2011

  • Reported By: Mark — Asheville North Carolina United States of America
120 W. Fay Ave., Addison, Illinois United States of America

autobodyfit.com Run around artists Addison, Illinois

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I ordered a passenger side headlight assembly on their website,  paid through PayPal. 5days later they shipped a perfectly good drivers side headlight assembly. For the past 6 weeks I have been trying  to get them to either send the correct part or refund my money. On the third call they asked me to e-mail them photos of the incorrect part and my order and packing slip. I did that the same day. I have since had 7 phone calls where they promise to fax me a FedEx return label for the wrong part , with the promise to ship the correct part as soon as they verify I have shipped. So far, they have faxed me a copy of my sales receipt ( no explanation for that)  and promised 6 times to fax the return shipping label "in 10-15 minutes".  I have been placed on hold at each call for as much as 20 minutes.
I am going to try to work through Pay Pal and the Illinois Attorney General's office.

This report was posted on Ripoff Report on 12/06/2011 03:54 PM and is a permanent record located here: http://www.ripoffreport.com/reports/autobodyfitcom/addison-illinois-60101/autobodyfitcom-run-around-artists-addison-illinois-805802. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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