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Report: #167641

Complaint Review: AUTOTRAIL TRANSPORTERS - BAYVILLE New York

  • Submitted:
  • Updated:
  • Reported By: ST. PETERSBURG Florida
  • Author Confirmed What's this?
  • Why?
  • AUTOTRAIL TRANSPORTERS 255 BAYVILLE AVE BAYVILLE, New York U.S.A.

AUTOTRAIL TRANSPORTERS SCAM ripoff BAYVILLE New York *EDitor's Suggestions on how to get your money back into your bank account!

*Consumer Suggestion: Sharita, Autotrail is just a broker..

*UPDATE EX-employee responds: Biggest Liars, Which is why i left!

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On Nov 4 I called autotransport and I received an auto quote for $590 to ship my car from NJ to . I was told I had to put down half and the rest when I receive my vehicle. So the lady charged my cc $295 and said I will receive my paperwork in the mail.

I happened to look at my bank statement and noticed that they charged my cc twice for $295. So I just thought it was an honest mistake so I called and told them that I was charged twice. That is when the drama started. I was told that they don't do it like that and I have to pay the full amount.

I told them that I didn't authorize them to debit my cc for the second amount. I asked to speak to the manager and that is when GREG got on the phone. He was so rude to me and I asked if I could cancel and he told me he didn't want to ship my d**n vehicle. By then my car was already picked up. My vehicle was picked up on 17 Nov 05 and I still have not got yet. Everytime I call they tell me next week. Right now I am in a bad place cause I don't know where my car is.

If any one can help me I am stationed here at macdill please contact me by using the rebuttal box below. The one thing I can say I didn't do was sign the contract. The only reason why I never did was because they already picked the car up. I figured if they needed it that bad they would have picked up my car. I can say they picked my car up on time but as of right now I don't know where my car is. I am going call again later and ask where my car is since it was to early at 1053 when i called the first time.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

Sharita
ST. PETERSBURG, Florida
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

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We are Consumer Advocates.
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...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 12/12/2005 09:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/autotrail-transporters/bayville-new-york-11709/autotrail-transporters-scam-ripoff-bayville-new-york-editors-suggestions-on-how-to-get-y-167641. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 Consumer Suggestion

Sharita, Autotrail is just a broker..

AUTHOR: Steve - (U.S.A.)

POSTED: Wednesday, January 11, 2006

Just file against the bond! Every broker is bonded and filing is easy!

And if they are operating as a broker without a bond, it means they are not licensed! If this is a case, we are talking jail time here.

Go to: www fmcsa gov and file a complaint against broker. You can also do a search and get a broker snapshot with bonding co contact info.

Don't let them get away. FILE COMPLAINTS in writing. You WILL get a response and investigation started if you put it in writing to the FMCSA. [Federal Motor carrier Safety Administration].

Also go to www getloaded com and register and you can get about a hundred truckers and trucking companies that will almost do this for you. They hate scumbag brokers.

A wise investment. Log in as a driver. Use the co info for AutoTrail as your "employer".

I used this service for more than a year. It is a great service.

Have fun, and good luck!

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#1 UPDATE EX-employee responds

Biggest Liars, Which is why i left!

AUTHOR: Linda - (U.S.A.)

POSTED: Wednesday, January 11, 2006

Trust Me! This place will always charge your credit card for the full amount even if you dont authorize it! Greg (whom is the owner although the business is under his Wife (who gives the refunds when she feels like it)'s name)Anyway Greg always makes his employees charge the credit card for the full amount or if they cannot get that for anything they can get that the lesser. Refunds? Forget it! You must wait 14 business days from when the car is estimated to be delivered~ See theres the hard part, im sure you call and call to see where your car is and the answer is next week, or theres no updates or a truck had a problem so you never know when but thats Not the truth! See, not many trucking companys(carriers) like to work for Autotrail because they dont pay them on time. Greg whom will also go by the name of John if he doesnt feel like being the owner is extremely rude! He doesnt care who you are! Do not give them any business whatsoever! THEY ARE MONEY HUNGRY!!!

Any questions, feel free to ask!

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