Report: #1184670

Complaint Review: Avanset - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Fri, October 24, 2014
Updated: Fri, October 24, 2014
Reported By: Craig — Cocoa Beach Florida

Author Not Confirmed

Why?

Avanset Internet USA

Phone:
Web: http://www.avanset.com/
Category: Software

Avanset certplex Ltd. London UKexamcollection.com Promise a product. Take your money, and do not deliver promises London Internet

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This company makes a software used to make and take exams. I bought the premium version of their software about a year ago, with the promise of free version upgrades for life. I recently went to download a practice exam to study, and could no open the document because I needed an update. I am now not able to update the software without paying an enormouse fee and signing up for a recurring monthly payment.

I contacted the company, and there answer is, "Our policy has changed. You must pay for an upgrade." I requested to communicate with managment, and was told, "No one can help you with it, this is company policy now."

So apparently their company policy is to sell a service and not deliver on it.

This report was posted on Ripoff Report on 10/24/2014 06:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/avanset/internet/avanset-certplex-ltd-london-ukexamcollectioncom-promise-a-product-take-your-money-an-1184670. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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