Ava's Flowers WORST RIP OFF FLOWER ORDER Internet

DO NOT USE THIS FLOWER SERVICE-  THey are not a store. 

I ordered flowers for my mother in Nov for her bday.  I thought with the 45% off and free delivery service that spending $50 would be a nice arrangement of flowers.  I expressed my upset feelings when he told me my total for this order would be over $70.  He did not listen when I told him what I wanted to spend.  After complaining and sending numerous emails, I received a $20 store credit.  Interesting when they really aren't a "store". 

However, I thought I would use this again someday for my mother again.  For Mother's Day I thought it would be a good time to use the credit they gave me.  I emailed to confirm I still had it.  I was told to call over the phone to place my order to use it. 

I called and first thing I said was I have a $20 store credit I would like to use for this order.  I don't know if it is a language barrier or what, but at that point, I felt like I had reached the India Call Center.  He totally ingonored the credit info.

I thought since I did have some credit I would even go up to the deluxe version of the arrangment I picked.  Their price was $69.99- with my credit this would make it 49.99.  Affordable.  He took my payment info and I asked to confirm the total and he said it was $93.  Way more than I had guesses with any typ of fees.  Again, they advertised free delivery and a 45% discount.  I asked what happened to my store credit.  He said it was too late to use it.  I said I want to cancel it.  He also said to late.  I complained and he had a manager get on the phone.  She also didn't do anything for me.  She didn't say sorry.  She just said she could give me a 10% discount.  HOW CAN SHE DO THAT BUT NOT MY $20 CREDIT???? 

I came back to my original email and replied.  My response was, that I needed to order online to get my credit. 

LIKE I SAID TO THE MANAGER-  KEEP YOUR CREDIT- I"LL NEVER USE YOUR SERVICES AGAIN!!!  Quack job flowers!!

I hope my lesson will stop someone else from being ripped off. 

BOTTOM LINE-  FLOWERS WERE LATE and from the local Albertson's.  I recommend calling the local grocery store from now on.