Complaint Review: Averatec - Santa Ana California
- Averatec 1231 N. Dyer Rd Suite 150 Santa Ana, California U.S.A.
- Phone: 714-429-8999
- Web:
- Category: Computer Manufaturers
Averatec ripoff poor customer service Santa Ana California
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I purchased an Averatec laptop. With in the first year I began having problems. The fan went bad followed by the motherboard. This was not covered under warranty because by the time I finished arguing with them I was a few days beyond the warranty period. Averatec also makes the customer pay the shipping and handling even if the system is covered under the warranty. I was assured that the repairs would take between 3-5 days. 21 days later and several lies (from tech support managers) I received a call from the repair shop. One thing is clear. Averatec makes total junk, fails to stand behind their product and takes advantage of their customers. Take my advice STEAR CLEAR OF THE CRAP THEY PRODUCE.Unless you just enjoy a good fight. 2 thumbs down.
Greg
Bristow, Virginia
U.S.A.
This report was posted on Ripoff Report on 06/14/2006 12:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/averatec/santa-ana-california-92705/averatec-ripoff-poor-customer-service-santa-ana-california-196397. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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