Complaint Review: Avis Car Rental - Stockholm-arlanda Airport
- Avis Car Rental Hyrbilscenter , Box 176 Stockholm-arlanda Airport, Sweden
- Phone: 08-797 99 70
- Web:
- Category: Auto Rentals
Avis Car Rental rental agent had me initial to accept unwanted insurance on a contract in swedish that I couldn't read. Stockholm-arlanda Airport sweden
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I rented a car in Stockholm, Sweden for two weeks last spring. I told them I did not want their extra insurance,as I pay $25 to my credit card company each time I rent a car with their card,for their premium coverage.
The agent printed out a rental contract in Swedish ( I don't understand Swedish ) and told me to initial it to decline the insurance---he had actually filled in the contract to indicate that I accepted the insurance. My wife was standing next to me and heard me decline the insurance.
My credit card company has disputed the $350 charge with Avis and I have contacted Avis customer service---they refuse to correct this fraudulent charge because they have a contract with my initials on it.
I have contacted Christopher Elliott ( the ombudsman at National Geographic Traveler magazine )---He says this is known as the "sign here scam" for foreign tourists.
Ron
big lake, Minnesota
U.S.A.
This report was posted on Ripoff Report on 01/26/2009 09:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/avis-car-rental/stockholm-arlanda-airport/avis-car-rental-rental-agent-had-me-initial-to-accept-unwanted-insurance-on-a-contract-in-416612. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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