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Report: #1009103

Complaint Review: BackgroundFee.com MYFEEPLAN.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Nathalie — Yuma Arizona United States of America
  • Author Not Confirmed What's this?
    • Why?
  • BackgroundFee.com MYFEEPLAN.com Internet United States of America

BackgroundFee.com MYFEEPLAN.com is a scam, Internet

*REBUTTAL Owner of company: Customer Service Email
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After finding the website www.BackgroundFee.com, the website claims to charge  a $1.00 fee for a single background check. I later saw on my bank statement that I had another transaction deducted from my account on the same date ( Jan 8, 2013) for another $19.95.  Then just recently, about one month later another deduction took place from www.MYFEEPLAN.com  for an additional $19.95. I did not authorize these extra charges. Is there anything I can do?

This report was posted on Ripoff Report on 02/05/2013 09:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/backgroundfeecom-myfeeplancom/internet/backgroundfeecom-myfeeplancom-is-a-scam-internet-1009103. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Customer Service Email

AUTHOR: JoshCustomerService - (USA)

SUBMITTED: Wednesday, February 06, 2013

POSTED: Wednesday, February 06, 2013

Dear Nathalie,

We apologize for any inconveniences caused by the charges. We would like to offer you a refund or answer any other questions you may have. Please email manager@backgroundfee.com and we can get this process started for you.

Thank you,

Customer Support

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1, Report #999972
Jan 21 2013
09:17 AM
Rebuttal
BackgroundFee.com MYFEEPLAN.com Got Scammed when doing a $1.00 background check and was charged and additional $19.95, Twice!! Internet
Author: Mesa, Arizona

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