Complaint Review: Bacons Motorcyles
Bacons Motorcyles Kawasaki Beware bad custimer service, keep away! Internet
I have sought some legal advice and been advised that the sale of goods and the services act provide me with a statutory right to the expectation that when the clutch was originally replaced in January 2012 it was fit for purpose, specified appearance and finish, freedom from minor blemishes, safety and durability. I feel that the failure of the clutch as evidenced by its breakdown indicates either bad service or a faulty clutch. I had the vehicle recovered by the AA and they indicated that in their opinion it is not reasonable for a brand new properly installed clutch taking into account wear and tear to fail.
When the clutch failed I asked the garage whether I would have to pay, the manager asked me when it was installed, I advised him and he said he hoped not. On Saturday 16 June he advised me that the bill was 203 ad I immediately advised him that I was disputing the bill as I feel that as the clutch fault occurred under 6 months that it should have been replaced free of charge. I am now refusing to return his loan bike and investigating taking the matter to the claims court. This is the worse customer service I have ever had which coupled with his supercilious attitude ensures I will never use or recommend his buiness.
This report was posted on Ripoff Report on 06/21/2012 07:43 AM and is a permanent record located here: http://www.ripoffreport.com/reports/bacons-motorcyles/internet/bacons-motorcyles-kawasaki-beware-bad-custimer-service-keep-away-internet-900754. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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