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Report: #1375697

Complaint Review: Balmer & Kalt - Internet

  • Submitted:
  • Updated:
  • Reported By: MikeVB — Hanover Maryland USA
  • Author Confirmed What's this?
  • Why?
  • Balmer & Kalt Internet USA

Balmer & Kalt Refused to let me return substandard divers watch too small for a man to wear and of poor quality. Internet

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 Purchased a man's automatic movement divers watch on-line from Balmer & Kalt. Their ads first appeared on Facebook. Marketing photo of the watch of interest appeared large enough to be a man's watch and the ad also said it had a German mechanical movement. I purchased it based on the logical assumption it was manufactured in Germany. After a week I checked on the delivery progress and noted this watch was being shipped from China. I had no idea this was a Chinese manufactured watch and was immediately suspicious of a possible rip off (documented accounts of cheaply made watches being sold at high prices over the internet are legend). Balmer & Kalt has no phone number or brick & mortar address so my suspicions only grew. I received the watch on May 24, 2017. The watch is cheaply made with a dial so small it looks like a women's watch. The watch band is unrefined with a cheap locking clasp mechanism. I contacted help@balmerkalt.com and asked to return it since the watch was no more than costume jewelry. I was told NO REFUNDS and was pointed to some obscure passage stating no refunds on sale items. I had to look around to even find this notice. I feel I've been duped by underhanded advertisement and demand relief from this shady distributor.

This report was posted on Ripoff Report on 05/27/2017 10:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/balmer-kalt/internet/balmer-kalt-refused-to-let-me-return-substandard-divers-watch-too-small-for-a-man-to-we-1375697. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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