Complaint Review: Banana Republic Store
- Banana Republic Store
- Category: Consumer Services
On that day, I was offended by the cashier named Andrea Bravo.
First, it is important to say that I was waiting on the line for about 15 minutes before being served. When I was on the line, me and other customer noticed that the cashiers (one of them were Ms. Bravo) were talking instead of doing their job.
Second, once it was my turn, and before paying for my items, I requested Ms. Bravo to make an exchange of some clothes that I bought days ago in a different Banana store. After that, she charged me for the new items. I usually do not exchange/return merchandise, and since she did all in one transaction (both the exchange and charging me for the new items), I did not understand very well what she had actually done. I asked her for an explanation. Before even replying me, she told me "What do you want that I explain you?". Then she looked at me in a very rude way (like saying "are you an idiot?"), and then she asked another person working (a latino guy who is fluent in Spanish) at the store to explain me because "she was not able to do anything else for me". I had never been treated in this way before!
I was really mad at her. However, right after she helped me she left her position at the cashier, and I was not able to tell her anything.
I think that she might just do not know how to treat people, since she looked quite young to me (around 17 or 18).
In any case, I think buyers that attend to this store should try to avoid this person at all times.
This report was posted on Ripoff Report on 08/01/2009 11:33 AM and is a permanent record located here: http://www.ripoffreport.com/reports/banana-republic-store/gilroy-california-95020/banana-republic-at-gilroy-outlet-seller-named-andrea-bravo-she-is-really-rude-gilroy-c-475562. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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