Complaint Review: Banfield The Pet Hospital - Aliso Viejo California
- Banfield The Pet Hospital 26761 Aliso Creek Road Aliso Viejo, California U.S.A.
- Phone: 949-643-2285
- Web:
- Category: Veterinarian Services
Banfield The Pet Hospital NO MORE VACCINATION CLINICS!!! YOU MUST PAY FOR AN OFFICE VISIT $40 or $60 + VACCINATION COST TO HAVE YOU PET VACCINATED NOW!!! Aliso Viejo California
*REBUTTAL Owner of company: Really???
*Consumer Comment: :(
*Consumer Comment: Here is an idea
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I received a postcard from Banfield stating that it was time to get my dog vaccinated. I called (like I have for the past 7+ years) to find out when their wellness hours/shot clinic was and was told they do not offer that service as of 2 months ago. In order to have your pet vaccinated now they are forcing you to 1) Pay for a normal office visit of $60 + the cost of the vaccines 2) Pay $40 for an office visit if all you want is vaccines + the cost of vaccines or 3) Join one of their "Optimum Wellness Plans" which are over $60/dog each month and have very limited coverage. Come on- it's a recession!!! People are turning in their pets left and right to the pound, and Banfield has the nerve to increase the cost of basic care??? I am outraged. I called Banfield to question them about this newfound policy that I had not encountered in 7+ years and they stated that the Banfield is franchised, and they have no control but would find out if all (PetSmart) Banfield Hospitals had adopted this policy. I was told by Tom, a VP, that this was not a "Banfield" policy and to call the PetSmart and speak to the Manager. I called the Aliso Viejo manager who was new, but was under the impression that all Banfield's had adopted this policy, and I assured her that they did not. Later this evening I received a call from the 503 area code Banfield Manager that defended the policy saying that they decided to try this NEW policy in Orange County, CA. Isn't that special??? We get to be ripped off in the name of "better care that sets us (Banfield) apart." Suddenly it is now necessary to have a full pet exam in order to get a vaccine? NOT! I called PetCo in Lake Forest and they offer a shot clinic every other Saturday. I also called the PetCo in Mission Viejo and they offer a shot clinic every Saturday. I have always gone to PetSmart, but until they disassociate themselves from Banfield, or Banfield changes the policy regarding pet vaccinations I will not be a patron. PetCo- thank you for meeting the needs of the community, and I will bring my rescued pets to you for all our pet supplies, grooming and care.
Marcia
Aliso Viejo, California
U.S.A.
This report was posted on Ripoff Report on 05/04/2009 07:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/banfield-the-pet-hospital/aliso-viejo-california-92656/banfield-the-pet-hospital-no-more-vaccination-clinics-you-must-pay-for-an-office-visit-448779. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#3 REBUTTAL Owner of company
Really???
AUTHOR: Sachmo - (USA)
SUBMITTED: Friday, July 23, 2010
Follow your advice on grammar.
#2 Consumer Comment
:(
AUTHOR: HappyPerson79 - (United States of America)
SUBMITTED: Tuesday, July 06, 2010
#1 Consumer Comment
Here is an idea
AUTHOR: Stacey - (U.S.A.)
SUBMITTED: Monday, May 04, 2009
If you have a feed store near you they sell pet vaccines for about $6 dollars a shot
I have been vaccinated my pets for years -
If not - you can go to any online vet store and order vaccines (this does not include rabies since the law only allows a vet to administer this vaccine)
Next - learn to make a paragraph
Advertisers above have met our
strict standards for business conduct.