Bank Of America juggles transactions in a desperate ploy to generate massive Overdraft fees ripoff Atlanta Georgia

Yes I have had to deal with banks in the past, on a business account not with B of A .

The information I gave you is maintained and provided by the FTC and the major credit bureaus.

A little about me, I have a backgound in various areas of the financial industry, as well as being in politics in transportation and labor in Las Vegas, NV, and I co-hosted a radio show as a consumer advocate while in politics.

I am very effective at getting results on just about any issue. In AZ I put a car dealership out of business, not because they screwed me out of about $600, but because the GM laughed at me.

I broke the monopoly on limousine operations in Las Vegas. Now anyone can operate a limousine for hire in Las Vegas, not just the 3 companies who previously had it locked down.

I got paid $50 twice from Wells fargo just because the ATM's were down. It just takes persistence and knowledge of the law.

I never take NO for an answer.

Good luck

Steve,

I feel bad about my posting. I just want you to understand that everytime I have tried to share what happened, someone will turn the issue. I felt like this posting with Ripoffreport.com was going to go the same way. This topic of discussion pushes me to such hatred and anger that it is hard for me to stay in control. I just don't want anyone else to be screwed by this bank. I went round and round with BOA when this happened. You cannot get anywhere with them. I don't know if they really read from Que Cards or not (It sure seems that way!)

I have read the other postings at this site against BOA. I agree that most of them sound fishey. However, having experienced them first hand, some of them sound VERY familiar!

I just don't like the fact that most folks instantly lump experiences like mine into the "Idiot" catagory. My friend that worked for Nations Bank told me with great concern to take my money and run.

Thank you for the information. After being "blown off" for so long, it is nice to see that people are willing to listen. This information seemed to come quickly to you. Have you had to issue a complaint of you own for such matters.

John,

I read your reply to my post and want to clarify that it was not my intent to put you down. It's just that about 99% of these posts are by people that do not understand the bank policies they agreed too and/or do not maintain a register properly..

I do apologize for my post if you were insulted. Also, I guess the "a*s Wipe" post was aimed at me. Well, I've been called worse I guess. I don't offend easily. I am retired military as a 30% disabled veteran.

ANYWAY, as far as the ATTORNEY GENERALS office goes. I have been this route and usually get no response at all, and the ones I did get all stated the same thing:

"The responsibility of the Attorney General is to provide legal advice for state agengies only"....blah blah blah...

There are divisions of the Attorney Generals office that do some enforcement, but you MUST contact them directly. Some are called consumer protection, etc..

Here is the point of contact for filing a complaint against B of A:

Bank of America, N.A.

Office of the Comptroller of the Currency
Compliance Management, Mail Stop 6-6
Washington, DC. 20219
(800)613-6743

And for banks that do not end with the phrase "NA":

Federal Reserve Board
Division of Consumer and Community Affairs
Washington, DC. 20551
(202) 452-3693

Stile and Ken,

The a*s wipe comment was not directed at you guys. Even though these events happened a couple of years ago, they are still touchy issues with me. I realize that you guys are only trying to help by looking at all the info. On Stiles question about the cash deposit, Each branch has their own cut off time for a deposit to post that evening. The branch that I had the misfortune of dealing with had a 1 o'clock cut off on Friday. I made a deposit at 12:30 and it did not make it in until Tuesday morning. BOA said that I missed the cut off. I offered to fax the deposit slip to them, and they declined because their computer had the time of the deposit. My slip had 12:30 stamped on it. I know that it WAS 12:30 because I am an Orthopedic Sales Rep, and we had concluded a case at a hospital across the street at 12:10 pm. I had 5 or 6 cash deposits held like this. Most of the time they would go in without a problem. I noticed that if my balance was low, the holding seemed to occur then. You are correct about only clearing 5 per day. They cleared 5 on Thursday (ATM Debit) 5 on Friday, 5 on Saturday, and 5 on Monday, and 5 more on Tueday, BEFORE posting the pending deposit (Their not susposed to do that either) They clear checks out 24/7.
On the Attorney General. I cannot seem to get anyone to seriously look at this. It just seems too hard to believe. I'm sure that in the course of a week the Att Gen hears enough BS to become less sensitive to a real problem. Yes. They did break the law by holding the Direct Deposit. Does anyone seem to care? No. If I was a fortune 500 company owner, then someone would care. The direct deposits that they held AFTER that were because my account became listed as "in poor standing". Poor standing due to them holding my deposit to begin with.
I no longer use them.

As I stated before, No problems before them, No problems after them. I never closed my old account with ORNL Federal CU. This is not a Mom and Pop operation. They have a hugh client base. If there is something questionable (extremly rare) on my account, they will check on it and call me back with what they found. BOA should go quietly in to the night.

The company that I worked for sent out a memo stating that all employess would be paid on Tuesday. THe employees that did not have direct deposit would recieve their check via Fed Ex. Employees that had Direct Deposit would have their earnings posted at Midnight on Tuesday. As I stated before, My company had their payroll people verify when my deposit was sent through. It was sent through, by Bank One, at 12:01 AM Wednesday morning.

I checked the ATM on wednesday afternoon. The balance had increased since the previous day. At the time I was paid the same amount twice a month. So, it was not hard to figure out that the depsoit had indeed went in. Bank One had a manager call s***k of America and ask why they would not post my deposit until the nest Tuesday.(This occured on monday after thanksgiving) BOA told them that it was their policy to "verify" all deposits. I called and they told me the same thing. Mean while, I get fleeced for $700 in OD fee's. Which ate more than a quarter of my check. BOA was closed on that Thursday for Thanksgiving. They were open on Friday, but still did not post the deposit. The excuse for Friday was that they were back logged from being closed on Thursday.
In response to the comment about the Attorney Generals Office, When you try to tell someone about this, Nobody listens. There is always some a*s Wipe in the crowd that instantly blames me, and has some pre-manufactured Holyer than thou attitude about how to fix the problem. The problem always seems to fall back on me. I never got past the Att Gens secretary. She had the same attitude as the other postings.

Here it is, everything I have written is the truth, and yet if I cannot convience you of such. Then, how can I convience an Att Gen to stick his or her reputation on the line for me? For $700?

This is the entire reason that I have posted these responses. Get people to listen! On the surface, this could easily be swept under the rug as a customer that was careless. In fact, it has been swept under the rug. My final word on the subject is. If anyone is stupid enough to do business with this bunch of crooks, let them. They have been warned.

When a Direct Deposit is received by a bank, it is sent in advance, and has a date attached to it indicating when it should be transacted. The bank 'warehouses' this transaction. I believe this is what you are seeing labelled as 'pending'. On the date associated with the transaction, the funda automatically become available.

As an example, a company payroll directly deposited for a Thursday, is generally received and processed by the bank on a Monday or Tuesday. On Thursday, the funds are available in your account.

Some small financial institutions consciously make a decision to post the funds immediately and not do any warehousing. This is generally because they don't want to deal with the overhead involved. They are, in effect, making a temporary loan of those funds until the settlement date.

So the question in my mind is whether you percieve that they are holding your Direct Deposit because you see it as pending for some period before it hits your account? You might ask your payroll department what your actual pay date is, or if you get a pay stub look at the dates. I have a hunch you will see the date on teh stub matches the date that BoA (or any bank) credits your account with available funds.

John,

You say that when you checked your balance after midnight on Wednesday that your deposit showed pending. This means that it would have posted in overnight processing and been available for use on the next business day (in this case, Friday since Thanksgiving was on Thursday). When you checked your balance at the ATM Wednesday night it would have been after cutoff and so the system would be telling you what your available balance would be on the next business day if no other transactions processed that evening. Transactions that posted to your account on Wednesday wouldn't have been covered by the pending deposit and as a result they would have generated OD fees if the account didn't have a sufficient balance. You say you incurred 15 fees. This doesn't make sense since the only transactions that should have been overdrawn were the transactions on Wednesday and Bank of America posts a maximum of 5 fees per day. Thanksgiving isn't a business day, so nothing would have posted Thursday, and then if you became overdrawn again when additional transactions posted on Friday more fees may have posted, but 15 fees showing on Saturday doesn't make sense.

You also state that you made cash deposits that were held for 3 - 5 business days. Again, why would this be the case. Cash must be made available on the next banking day, so the only reason a deposit would be held would be if it was made after the local cutoff time and even then it would only be held for a single day. The only way I can imagine it would be held longer would be if you deposited it on a Friday after cutoff, and Monday was a holiday, but then these aren't business days.

You're basically stating that the bank is in violation of Regulation CC. Why would Bank of America violate federal law without cause? Just to charge you a few fees? If the bank was really in violation of federal law, then why didn't the attorney general get involved?

The direct deposit situation makes some sense, though I believe you are overstating the fee situation. The cash deposit issue makes no sense.

This is directed to Steve. Congrats on doing business with BOA for 15 years without a problem. Your advice on balancing your check book is indeed sound. I will have you know that my account was balanced. My DIRECT deposit was held as a device to allow BOA to fee the hell out of my account. I no longer do business with them. I returned to my old bank when we moved back to Knoxville. I had never had ANY problems before BOA, and have not had any since leaving them. Until they take you to the cleaners, you will only see these postings as "idiots that won't play the game and are using Scam of America as an excuse". Let me tell you something, I called every different financial institution in the phone book when this happened with my direct deposit. They all said that BOA had NO reason to hold a direct deposit. Direct Deposits are an electronic transfer of funds between two banks. It either happens or it doesn't. The funds are available right then. There is NOTHING to verify! I made CASH depsoits at this BOA branch that would take anywhere between 3 and 5 business days to post to my account. In 2003 such things are not acceptable. BOA uses such nonsense as a ploy to charge you out the butt. They hide behind policy as a means to stiff you for a dollar. NONE of my co-works had any problems with their deposits on that Thanksgiving week. Of course, none of them used BOA either.

One of my co-workers was a loan officer with Nations Bank during the BOA merger. He told me that the BOA managers are sent to a class on how to maximize the fee in take. I asked him if he was kidding me, and he said No. He went on to explain that such techinques was the reason he left. He told me that they watch for people that have accounts that run down to low balances. These are the accounts that they watch because it is easy to drop them below zero by holding deposits and adding fees, service charges, etc. This way it appears that the client was being reckless and is the one at fault. I realize that your advice posted on balancing your check book was placed in best interest. To be honest, you really pissed me off with the tone. I had an accountant watch my account after this happened. We stopped using the Debit card, and wrote checks only for bills that had to be mailed. This action had little effect. The posting of my direct deposit grew longer and longer. They took full advantage of the verification period (bogus) and used every day of it they could. Why? they knew that we had stuff to pay for. Fuel, food, bills. The accountant advised me to fill a complaint with the State Attorney General. At this point, I only wanted to safely leave BOA. I filled a complaint, but never heard anything back. I assume that the Att Gen reacted the same way that you did. A month later we moved back home, and switched back to the safety of my old bank.

Like I said, No problems before BOA. No problems after BOA. Why is this. If it truly was my problem, then why did it not happen before and after? Here's the answer: BOA is Scum. If you gave them a broken d***o, they would find a way to use it on you! I sincerely hope that you continue to have good luck with them. I have calmed down now, and would like to apologize if I offended you or insulted you. The fact of the matter is, They nearly ruined me. You really have no idea what they are capable of doing to you. I hope this never happens to you. I mean that, and once again I'm sorry if I too offended you.

This is directed to Steve. Congrats on doing business with BOA for 15 years without a problem. Your advice on balancing your check book is indeed sound. I will have you know that my account was balanced. My DIRECT deposit was held as a device to allow BOA to fee the hell out of my account. I no longer do business with them. I returned to my old bank when we moved back to Knoxville. I had never had ANY problems before BOA, and have not had any since leaving them. Until they take you to the cleaners, you will only see these postings as "idiots that won't play the game and are using Scam of America as an excuse". Let me tell you something, I called every different financial institution in the phone book when this happened with my direct deposit. They all said that BOA had NO reason to hold a direct deposit. Direct Deposits are an electronic transfer of funds between two banks. It either happens or it doesn't. The funds are available right then. There is NOTHING to verify! I made CASH depsoits at this BOA branch that would take anywhere between 3 and 5 business days to post to my account. In 2003 such things are not acceptable. BOA uses such nonsense as a ploy to charge you out the butt. They hide behind policy as a means to stiff you for a dollar. NONE of my co-works had any problems with their deposits on that Thanksgiving week. Of course, none of them used BOA either.

One of my co-workers was a loan officer with Nations Bank during the BOA merger. He told me that the BOA managers are sent to a class on how to maximize the fee in take. I asked him if he was kidding me, and he said No. He went on to explain that such techinques was the reason he left. He told me that they watch for people that have accounts that run down to low balances. These are the accounts that they watch because it is easy to drop them below zero by holding deposits and adding fees, service charges, etc. This way it appears that the client was being reckless and is the one at fault. I realize that your advice posted on balancing your check book was placed in best interest. To be honest, you really pissed me off with the tone. I had an accountant watch my account after this happened. We stopped using the Debit card, and wrote checks only for bills that had to be mailed. This action had little effect. The posting of my direct deposit grew longer and longer. They took full advantage of the verification period (bogus) and used every day of it they could. Why? they knew that we had stuff to pay for. Fuel, food, bills. The accountant advised me to fill a complaint with the State Attorney General. At this point, I only wanted to safely leave BOA. I filled a complaint, but never heard anything back. I assume that the Att Gen reacted the same way that you did. A month later we moved back home, and switched back to the safety of my old bank.

Like I said, No problems before BOA. No problems after BOA. Why is this. If it truly was my problem, then why did it not happen before and after? Here's the answer: BOA is Scum. If you gave them a broken d***o, they would find a way to use it on you! I sincerely hope that you continue to have good luck with them. I have calmed down now, and would like to apologize if I offended you or insulted you. The fact of the matter is, They nearly ruined me. You really have no idea what they are capable of doing to you. I hope this never happens to you. I mean that, and once again I'm sorry if I too offended you.

I have read so many of these posts I am sick!

I have been with Bank of America for nearly 15 years and have NEVER had one problem! Why is this, you ask???

Because I know how to keep an accurate check register and I don't try spending more money than I have in my account!

This is a real simple concept.

You cannot blame a bank when YOU are VIOLATING your contract and then being CHARGED for the violation as agreed to in that contract!

You people that cannot be responsible with your checking account really don't need to have one.

That will stop all of the complaining. Guaranteed!

A couple of years ago, a previous job transferred me to another region of my state. I had to open another Bank account because it just wasn't practical to bank with my old bank that was over 100 miles away. We opened an account with s***k of America. Toruble from the start. I had direct deposit. Got paid at 12:01AM wednesday morning the day before Thanksgiving (scheduled pay day, paid early due to holiday). I did a balance inquire at an ATM, and the balance showed that my deposit was in there (Wednesday afternoon) . I made out my bills and told my wife to go ahead and finnish the Christmas shopping. She did, and I delivered my bills. I was on call from Thursday until Sunday, and could not return "Back home", and stayed alone in our new location. Saturday night I fired up the computer and checked my balance online. To my horror, my deposit was Pending! Not really in there! s***k of America had returned 15 overdrafts on friday, and ran them through again on Saturday (10). The ones ran through on Saturday had been paid as a courtesy. 25 over draft charges at $28 bucks a pop. I called s***k and asked what gives. They told me that all deposits had to be verified. Verified? They had never done this before with my direct deposit. They also said that the Bank was closed on Thursday (Thanksgiving) and back logged on Friday and Deposits don't post on the weekend. Was told that the deposit would come off of pending Monday at Midnight. They refused to reverse the fees (No shock there). The fees caused me to have to pay my next round of bills late because I did not have enough cash in my account to pay. I called my home company on monday, and asked them when the direct deposit went through. They called their bank and then called me back. They said Wednesday Morning 12:01 AM. The computer at Bank One (The issuing bank) had recieved confirmation From BOA that the deposit was successful. I told them what happened and they said that BOA did this to alot of the other employees. Bank One told them that there was absolutely NO REASON for BOA to have pulled this stunt. Needless to say, I told BOA to F$%# Off.

Oh yes, I feel I need to point this out. Most of the bills I paid on that Wednesday were dropped off to the creditor. Power Bill, cable, Sears, Car Payment, Rent Check, Auto Insurance, etc. This is why they cleared so fast. The christmas shopping was completed by Debit card (Which went through and was later reversed and fee'd, Clearing high to low)

BOA should be boycotted! I Now own my own Company, and I will not acctept checks as payment from customers that use BOA. They pay with cash or cashier check only. Silly. Maybe. However this is America and I have the right to refuse. This method has converted many of my clients from BOA after hearing my horror story. Remember, The bank is NOT doing you a favor, you are doing them the favor by doing business with them. My company will only pay by cashier checks to suppliers that use BOA. I WILL NOT LET THEM SCREW ME AGAIN.

I must say that this site is one of the most important ones I have seen online. The generation of so many similar complaints about banking leads me to believe that federal legislation needs to be
enacted to regulate the banking industry.
When banks were state chartered one could complain to the State authorities and to the State Attorney General. Now banks have moved out of that jurisdiction which enables them to avoid usury laws and generate money from absurd fees for lateness and over the limit payments. They also change 0% rates after the consumer
has built up a nice balance to 14% and above rates without notice.
In the long run they will create a mess for themselves. Once the anger reaches a critical mass, politicians will jump on the bandwagon to satisfy their angry constituents and pass legislation to keep the banks honest.
A bank's reputation of honesty and integrity is all it has going for it. That is the basis on which people choose banks to place their money for safe keeping. Some banks have become too big and should be subject to more scrutiny in terms of being allowed to merge and grow so large. This makes them less accountable to their customers and millions of dollars of advertising won't overcome a lot of people's bad experiences.
SUMMING UP: WRITE AND CALL YOUR SENATORS AND CONGRESSMEN TO MAKE THIS THE BIGGEST ISSUE OF THE COMMING MID-TERM ELECTIONS.
Thanks to www.ripoffreport.com we can gather the names and get the support to do this.

Yes banks make a profit of overdraft fees, I will not deny this. Yes it has upset me to pay these fees, however, let me explain why all banks put through the largest checks first. Let us just say that you have $500.00 in your checking account. You forget that you have a $450.00 mortgage check that you wrote and you write 6 $10.00 checks the next day. In addition, hypothetically, all these checks will go through before your next deposit. Now what you are saying is that they should always put the small checks through first, so lets just say(again hypothetically) they do process all your $10.00 checks first, this would mean that instead of your small checks bouncing(lets just say they are to Taco Bell and some other fast food restaurants), that your mortgage check would bounce. What would be worse? A few small checks bouncing to fastfood restaurants or a mortgage check bouncing? Personally I would rather be responsible for writing checks that I can't cover and pay my fees then to have a mortgage payment bounce and have that on my credit rating. This is the MAJOR reason banks put through the largest check first. Usually the larger the check the more important it is. Bouncing a check for Taco Bell will not affect you as bad as bouncing a check for a mortgage payment or a car payment.

Wow a real tear-jerker from Stile there. I want to comment on a couple of things.

First of all, no hospital is going to refuse to treat your broken leg because you can't pay right away. Or for that matter, even if you can't EVER pay. It is very routine to pay hospital bills at least a month after the treatment. Hospitals will also almost always allow you to pay in small installments with no interest. Especially if insurance has already paid most of the price.

No matter what the reason, never intentionally overdraw your checking account at any bank. It is not a legitimate way to borrow money(*). At the least, it's going to be expensive. At worst, you could have your account closed and yourself blacklisted in ChexSyetems so you won't be able to open another account at most other banks. Even a payday loan would be a better choice. But I don't advise that either. Consider other options like borrowing money from friends and family or simply not paying someone for a while.

If you have a balance of $650.00 and write a $700.00 check, Bank of America is almost certain to pay it for two reasons. First it would cost them more time and money to return the check unpaid to the landlord's bank. Second, they'd much rather have your balance at $-84.00 (if they pay the check and charge $34.00 overdraft fee) than $616.00 (if they don't pay the check and charge $34.00 bounced check fee). Once the balance is negative, then every single little debit card charge generates a $34.00 fee.

(*) Some banks offer "overdraft line of credit" where the bank will automatically give you a small loan at a small fee to cover overdrafts. In order to get this, they will check your credit. But when your credit is good enough to get the overdraft line of credit, you probably also qualify for a credit card, which would be a better way to borrow short term.

"There is often latency between the "pending period" and when they actually take the money out of your account. Bank of America will benefit from it by joggling your transactions from the highest transaction to the lowest transaction if you go over your balance. This is regardless of when you created the transaction. "

All banks that process highest to lowest (which is most banks) do generate more fees than by processing lowest to highest. But a bank is a for-profit institution, it is in their interest to process your transactions in such a way as to generate the maximum possible overdraft fee. This is not a rip off, this is business. Sometimes the maximum is $19 for a single overdrawn transaction when there have been no other overdraft occurrances, and other times is is $170 for 5 or more overdrafts on a single day when there have been at least 3 previous overdraft occurrances. If you maintain your account without overdraft, then it will not matter whether they process highest to lowest or not. If you violate your deposit agreement by overdrafting your account, then the bank will charge you fees in accordance with the deposit agreement.

"This is very prevalent with ATM or bank card transactions. The purpose of which is solely to generate as many over draft fees as possible. Not going over your balance would DEFINATELY prevent this issue from occurring but that is what over draft protection is for right? Cover up the overage right? So that's not the issue!!"

The purpose of ATM and checkcard transactions is to provide you access to your funds on demand. If you would prefer not to deal with the responsibility involved with owning a checkcard, then cut it up and when you want to make a purchase you can go into the banking center and simply withdraw the money you need. That way, if you are going to overdraw the account the teller will not disburse funds.

"Is this rocket science? That cannot possibly benefit anyone other than the bank!! IT IS A GIMMICK! It's a cheesy ploy. I would NEVER advise anyone to get an account with BOA where you are only a number."

It can benefit the customer as well. Let's say I have $1000 in my account. I write out my rent check for 700 on the first, and spend $300 on my utilities and groceries (5 charges total, 60 each). On the 2nd, I break my leg and have to go to the ER. I spend $50 for my copay at the ER knowing this will overdraw my account. If the bank processes highest to lowest, I overdraw my account 1 time and pay 1 fee. If they process lowest to highest then the rent is the last item to be paid, and if the bank chooses not to pay it then I am in trouble with my landlord.

"I have also read some rebuttals that claim BOA would work with you on issues like this but I am here to testify that they don't. What I got was an ATM register to help me better manage my ATM transactions. It sounds eerily similar to rebuttal statements from customers like me that say do not expect BOA to do your accounting."

Most banks will reverse at least one or more overdraft fees on the first occurrance. So, if you screw up and have 3 or 4 $19 overdraft fees the bank will probably treat it as an honest mistake and refund at least 2 or 3 of them in the name of customer goodwill. If you overdraft the account more than once, then the bank will realize it is not an honest mistake, and will make you lie down in the bed you've made.

"BOA does not work with anyone to return these excessive fees as some rebuttals claim. I have tried this many times and I am also a veteran customer of Bank of America. I was using Online Banking when it was only available with special software that dialed-up Bank of America to retrieve your account information. Until recently I NEVER had this kind of a problem with Bank of America. Your "Terms and Conditions" only cover you legally. Apparently that's all you care about."

Your terms and conditions exist to make sure that you are being treated by an objective standard when it comes to your money. Would you prefer to see some non-legal standard applied to accounts?

"Ridiculing my poor accounting skills again may satisfy BOA but you are still stealing money from your customers. It may be legal but it's ethically wrong I think. You are obviously not worried about losing the little people. To me you are like the alarm company who hired the burglar to go to the homes of those who refused to get your service. If you have a constructive rebuttal I will be glad to hear it.
Ever heard of Legal Scam?"

Some responders can be quick to ridicule, but the accounting issue is still a valid question. Balancing an account is a question of writing down your transactions, doing some basic math, and not spending more than what your register shows unless you're willing to accept that there will be a consequence for it. The only constructive advice that can be offered to avoid overdraft fees is not to overdraft your account. Banks don't charge these fees on a whim or capriciously, they charge them in accordance with your deposit agreement. They're not out to steal your money, but they are a for-profit institution and will charge you when appropriate.

If you feel the fees are not appropriate, then you have to present a valid reason why the account is overdrawn without it being your fault. Is there an unauthorized transaction on your account? Has a merchant billed you the wrong amount? Did you get charged for an atm withdrawal that you cancelled? These are items that you can dispute and if the dispute is found in your favor, then the bank will reverse the related fees. However, if you admit that all the charges on the account are valid, then you are responsible for the fees caused by overdrafting the account.

I am so glad that people are bringing this to light. I am also a customer of BOA and when I first opened my account with them, I ended up having to pay over three hundred dollars in fees. They were taking the money out of my account and I would see it in the pending area on online banking. Then the next day they would take it out of pending and return the money back to my account. At first I thought that it was a bank error and I found out very quickly that I was wrong. BOA doesn't even put the money back the next day. they wait to see if you are going to make another transaction so that they can charge you the insufficient fund fee. They are obviously doing this on purpose. I don't care what anybody says. The rebuttals I see on this site are obviously from people who work for BOA, because they are saying the same thing they tell you when you call them on the phone. BOA preys on people with bad credit like most companies do that offer people something that you can only get with good credit. BOA is a good bank to get with if you are in chexsystems other than that go to another bank. Don't get me wrong they are better than banks like TCF but they will still try to get your money because think that people with bad credit do not know how to manage their money. But, we all know that case is not the same for everyone. My sugesstion is, if you have direct deposit with them then withdraw all the money you need and then only leave the money in your account to pay your bills, other than that BOA will get you. They hate customers like me because I work too hard for my money to give it away. BOA is not a trust worthy enough bank to do check writing. If you can pay your bills online or use your debit card, remember to only put the money in your account that you are going to use to pay your bills, or write every single thing down that you buy, I know that thats a pain but, I carry a little pad in my purse just for BOA transactions. I have learned that they cannot make any money off of us if we don't let them. Take care and know that you are not the only one who has caught on. Don't let them have any more of your money, its yours.