Complaint Review: Bank Of America - Pensacola Florida
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- Author Confirmed
- Bank Of America .bankofamerica.com/index.jsp Pensacola, Florida U.S.A.
- Phone: 888-2874637
- Web:
- Category: Banks
Bank Of America Deceptive information on cell phone account interface Pensacola Florida
*Consumer Comment: Absolutely true
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The software application that is provided by Bank of America for downloading to cell phones that allows access to account balances, presents the account data in a manner that is misleading when compared to the same data available through their On-Line Banking function when viewed by computer. The misleading data generates a revenue stream from the overdraft charges it creates.
When contacted about the misleading information their Executive Customer Service representative rudely made it clear that Bank Of America does not accept information regarding the accuracy or functionality of their On-Line applications from their customers. He also rudely made it clear that Bank of America is in busness for making a profit and that I should be using pencil and paper for tracking my account data instead of trusting the accuracy of their On-Line applications.
Bill
Amarillo, Texas
U.S.A.
This report was posted on Ripoff Report on 12/02/2008 03:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bank-of-america/pensacola-florida-35042/bank-of-america-deceptive-information-on-cell-phone-account-interface-pensacola-florida-397123. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Absolutely true
AUTHOR: Ken - (U.S.A.)
SUBMITTED: Wednesday, December 03, 2008
BoA *is* a for-profit business, not a charitable organization. No secret there.
Nor is it a secret that any depositor should be keeping a register of there account. Online balances are only intended to be a tool in verifying the accuracy of your register.
Anyone can choose not to maintain a register, but multiple NSF fees at $37.50 a pop are the cost of doing so. Make your choice wisely.
Good luck
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