Complaint Review: Bargain Pack - bargainpack.com - Magna Utah
- Bargain Pack - bargainpack.com P.O. Box 342 Magna, Utah U.S.A.
- Phone: 801-250-1895
- Web:
- Category: Specialty Stores
Bargain Pack - bargainpack.com, Gayle Murdo Failed to deliver products ordered from website, no explanation or response after several emails and phone calls, no refund Internet
*Author of original report: Bargain Pack, www.bargainpack.com, Gayle Murdo, received e-mail finally
*Author of original report: Bargain Pack, www.bargainpack.com, Gayle Murdo, received e-mail finally
*Author of original report: Bargain Pack, www.bargainpack.com, Gayle Murdo, received e-mail finally
*Author of original report: Bargain Pack, www.bargainpack.com, Gayle Murdo, received e-mail finally
*Author of original report: Merely editing to add the monetary amounts I was ripped off.
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I ordered several items from www.bargainpack.com (run by Gayle Murdo). When I (finally) received my package, some of the items I paid for were missing, with no explanation.
I was kind of upset by this, and wondered if the items were unavailable, backordered, or for some reason being sent separately. I sent an email and received an automated verification that Bargain Pack received my email, but received no response.
I started calling the number listed on the website, more times than I can count, and got the same automated message telling me that no one was available and to try another time, with no option of leaving a voice mail. Irritating to say the least. So I sent another email, which went unanswered.
When I finally got through via telephone, a teenage boy answered. I explained I had a question about my order, and I heard him talk to somebody, then he got my name and phone number and said she would call me back in about ten minutes.
I did not receive a call back. At that point I was not surprised though.
This is not just bad customer service; this is theft.
I never received my missing items, or a refund of the cost of those items, or even an explanation from the company. Bargain Pack made no effort to even address my problem. I got screwed out of money.
angrylittleasiangirl
Magna, Utah
U.S.A.
This report was posted on Ripoff Report on 09/23/2008 09:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bargain-pack-bargainpackcom/magna-utah-84044/bargain-pack-bargainpackcom-gayle-murdo-failed-to-deliver-products-ordered-from-websit-375544. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5 Author of original report
Bargain Pack, www.bargainpack.com, Gayle Murdo, received e-mail finally
AUTHOR: Angrylittleasiangirl - (U.S.A.)
SUBMITTED: Monday, September 29, 2008
Gayle Murdo has indicated via e-mail that she will be refunding me. I have not received my refund yet. I will update when this is resolved.
#4 Author of original report
Bargain Pack, www.bargainpack.com, Gayle Murdo, received e-mail finally
AUTHOR: Angrylittleasiangirl - (U.S.A.)
SUBMITTED: Monday, September 29, 2008
Gayle Murdo has indicated via e-mail that she will be refunding me. I have not received my refund yet. I will update when this is resolved.
#3 Author of original report
Bargain Pack, www.bargainpack.com, Gayle Murdo, received e-mail finally
AUTHOR: Angrylittleasiangirl - (U.S.A.)
SUBMITTED: Monday, September 29, 2008
Gayle Murdo has indicated via e-mail that she will be refunding me. I have not received my refund yet. I will update when this is resolved.
#2 Author of original report
Bargain Pack, www.bargainpack.com, Gayle Murdo, received e-mail finally
AUTHOR: Angrylittleasiangirl - (U.S.A.)
SUBMITTED: Monday, September 29, 2008
Gayle Murdo has indicated via e-mail that she will be refunding me. I have not received my refund yet. I will update when this is resolved.
#1 Author of original report
Merely editing to add the monetary amounts I was ripped off.
AUTHOR: Angrylittleasiangirl - (U.S.A.)
SUBMITTED: Tuesday, September 23, 2008
I forgot to include dollar amounts. My order was for $29.89 and I was missing $9.18 worth of products from my order. Even though this may seem like a trivial amount, it's still money that was wrongfully taken from me, and it matters. I ordered off the site because it was so affordable, especially on items that are hard to find locally, but it's not a good deal if I never receive the item, no matter how little I pay.
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