ED Magedson – Founder
Barron's Lawn Service8800 Airport highyway Holland, Ohio USA
Barron's Lawn Service Missed multiple appointments. Told me to go find someone else and hung up on me when called to ask why. Holland Ohio
We just moved into the neighborhood and are waiting for our shed to be built to store our lawn equipment. I called Barron's Lawn Service Monday April 22nd to request an estimate. I was called and told they could do it the next day, (Tuesday) and it would be $35. They never showed up, so I waited until Wednesday to call again. I called and they said they were just in the area but didn't have time, it would be the following Monday or Tuesday.
I had no complaints with them at this time as I understand comanies do sometimes get overbooked. Today is Wednesday, and to my surprise once again they never showed up. I called this morning (Wednesday 5/1) to ask why the didn't show up. A man answered the phone and said yea we got tied up, it'll be next week now. I politely said, "I wish you could have at least gave us a call to let us know, as our grass has now gone 2 weeks due to rescheduling." He replied very rudely, "Then go find someone else to do it" and hung up the phone on me.
How unprofessional and rude can a business be? I am a customer offering them money for their services, and was understanding about the 1st reschedule, and even the 2nd if they could have at least called. For them to reply to me with a rude smartass comment and to procede by hanging up goes to show the professional manner this business conducts. There was no reason for them to be rude. After all, they are the "professional business" that missed 2 appointments and couldn't even give a courtest call.
I just want to make everyone aware of the way this business conducts themselves. If that's how they treat customers, I want to let everyone know exactly what kind of business you're dealing with.
This report was posted on Ripoff Report on 05/01/2013 06:10 AM and is a permanent record located here: http://www.ripoffreport.com/reports/barrons-lawn-service/holland-ohio-43528/barrons-lawn-service-missed-multiple-appointments-told-me-to-go-find-someone-else-and-h-1047560. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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