Report: #466464

Complaint Review: Bay Area Credit - AT&T

  • Submitted: Tue, June 30, 2009
  • Updated: Tue, June 30, 2009
  • Reported By: Oklahoma City Oklahoma
  • Bay Area Credit - AT&T
    1901 W. 10th Street
    Antioch, California

Bay Area Credit - AT&T Rude, Harassing Phone Calls Antioch California

Show customers why they should trust your business over your competitors...

I had AT&T for 6 years or so and finally decided that with a cell phone it's not worth the extra expense of a land line. I called AT&T in December of 2008 and informed them that I wanted their service cut off. They said I would still have another bill sent to me and that would be for the remainder. I agreed and a few weeks later I received their bill. However, just a few days after I received the first bill I got another bill with a different amount. I called AT&T back and said I need to know exactly what I owe, I don't want any suprises later on that I didn't pay them. I asked that a FINAL bill be sent to me including everything I owed total. They said I should get it soon. Now we are into Jan. of 09. I am awaiting my final bill so I can pay it all correctly. I get a phone call from this Bay Area Credit on my cell phone. I answer it and they say that they are a collection agency with AT&T. I explained that I have every intention of paying them but I was told I would be sent a final bill. This guy from Bay Area Credit became VERY rude and demanded I give him my credit/debit card or a checking account information to pay this. I told him that I am dealing with AT&T not him and I would pay AT&T directly once I got the bill. The amount he gave me and the amount of the bill that I got a few days later didn't even match. I sent my payment into AT&T and thought it was done. I kept getting phone calls from Bay Area credit for weeks and weeks. I explained to them over and over, I paid AT&T directly and I will only deal with them if their is an issue with my payment or account. Bay Area Credit told me it was up to me to prove to them I paid it because they didn't show any record of it. I said no it's your job to verify the debt you are collecting. These people would threaten me with lawsuits, charging my account interest... this one guy told me I was lazy and I probably didn't have a job because I wouldn't pay him any money. This is a very unprofessional company and they don't get their facts together.

Oklahoma City, Oklahoma
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This report was posted on Ripoff Report on 06/30/2009 01:53 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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