Bear Bottoms Diapers Rip off Artists & horrible customer service Kitchener Ontario

 This company has been nothing but horrible.... First off, they send diapers with rips in them. I can deal with that..I tried to cancel the service as it wasn't as cost effective as I thought. When I tried to, the owner Mike started yelling at me over the phone and said I was being sneaky? I didn't give them enough notice, as stated in the terms and conditions in which I signed. So that's fine, I signed on for another month. But I don't appreciate being yelled at??? Then the following week, my husband was changing the baby before bringing out the diapers to be picked up. At that time the driver came to the house, knocked once and started to walk away...and my husband saw the driver thru the window, the driver saw my husband and just left! We called them right away left a message explaining what had happened & had the diapers outside. 2 hours went by, we called again. The owner Mike said the driver came by again and no answer & they tried calling twice. Which is a total lie!!! So of course we are out that week & they will not refund us. So we have only 17 diapers to last a week. Mike says "that's not my problem" wow!