Complaint Review: Beauty Impressions - Pacoima California
- Beauty Impressions 12924 Pierce Street Pacoima, California USA
- Phone: 1-866-382-9638
- Web:
- Category: BBB Better Business Bureau
Beauty Impressions I ordered the trial of the eye and skin and paid the shipping. I got both of them in the same box but was charged $3.95 plus .99 for one and $5.95 and .99 for the other one. Then yesterday I checked my bank account and discovered I had been charged $105.79 for the skin cream and $97.83 for the eye cream. I immediately called my bank and reported a fraud. The bank took the report and reversed the charge back to the company. I had to get a new credit and debit card, but at least I won't be charged again. . Pacoima California
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I fell for one of those free sample products, just pay for shipping scams and a week later, on December the 26th at 8 oclock in the morning I checked my bank account and found two separate charges from Beauty Impressions, One was $105.79 and the other one for $97.83. I almost fainted. I only have my SS check once a month to live on and I cannot pay my bills with $203.62 taken out of my account. I called my bank to file a fraud compaint with the bank. They suggested I talk to someone at Beauty Impressions to see if they would replace the money.
I called them today and was told they would take off 40% if I returned the samples and they would charge me $20 for each item. Another $40 for sending back in the same box. I got very irate with the customer service person and told him my bank would reverse the charges if they did not return all my money. He then offered 70% off. I said no way. I wanted all my money refunded by the end of the day or I would report them to the Better Business Bureau. I finally had to hang up on him and he called me back and told me they would only charge me $10 for each item for sending them back. I said no way again. and hung up again. I called my bank back and told them what happened and they are sending me a new card and canceling my old card, in case they try to charge me again. A little inconvenient but worth it.
This report was posted on Ripoff Report on 12/27/2016 01:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/beauty-impressions/pacoima-california-91331/beauty-impressions-i-ordered-the-trial-of-the-eye-and-skin-and-paid-the-shipping-i-got-b-1345928. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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