Complaint Review: Bel Mug - Miami Florida
- Bel Mug 6905 NW 25th Street Miami, Florida U.S.A.
- Phone: 800-569-1981
- Web:
- Category: On-Line Business
Bel Mug, Discount Mugs Completely unorganized, unprofessional, rude, serious inability to fill order ripoff Miami Florida
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On 11-22-5 I ordered 72 mugs from Bel Mugs. The mugs were to be party favors at a Holiday party my company was throwing for our customers. The party was scheduled for 12-16-5. On 12-14-5 I called to track my order. I spoke with several employees, one of which is a general manager for the company. The people I spoke with were rude, unaccomadating, unorganized, and unprofessional. I was told finally that my order "slipped through the cracks". The manager did tell me that if I changed my order to a more simple mug, they could put a rush on the order and the mugs would arrive on time for the party.
Late in the day, 12-16-5 when the mugs had still not arrived I called again to track my order. The woman I spoke with asked me for my name and phone number and told me she would call me back with the information I desired. When 2 hours has passed and I had still not heard from her I called again. I was then informed that the order had not yet been shipped out.
Needless to say, I am very dissappointed with Bel Mugs. Considering the way I have been treated, I can't see how they have ever been able to accommadate any other customer. Their professionalism, and customer care is obsolete and I hope that all other prospective buyers will heed this warning.
Jessica
Nashville, Tennessee
U.S.A.
This report was posted on Ripoff Report on 12/16/2005 01:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bel-mug/miami-florida-33122/bel-mug-discount-mugs-completely-unorganized-unprofessional-rude-serious-inability-to-168168. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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