Complaint Review: Bell Mobility Canada - Vancouver British Columbia
- Bell Mobility Canada Vancouver, British Columbia United States of America
- Phone:
- Web: www.bell.ca
- Category: Cellular Phone Companies
Bell Mobility Canada Took overpayment for themselves on final bill, took overpayment as 'other charges' Vancouver, British Columbia
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Virgin Mobile offered a better plan of service than Bell Canada, so I cancelled my month-to-month plan with Bell.
Bell informed me a final bill would be sent in the mail.
The bill came and was paid.
A month later, another bill arrived, apparently for unpaid charges of $6.96. I had already sent them $10.26, believing that was the balance owed, so an overpayment of $3.30 was made.
A month later, another bill arrived, outlining that;
Previous amount due : $6.96
Payment recieved : $-10.26
-------------------------------------------
Credit Balance $ -3. 30
instead of sending me a refund, Bell simply kept the difference, after alloting a random 'other charge' to the bill;
Other charges $3. 30
-------------------------------------------
Total Amount Due $0. 00 Thanks for using Bell!
Well isn't that nice of them to keep the extra $3.30? For what? Looking up the charge description, it's listed as 'Tolerance', whatever that means.
Funny how Bell thinks its okay to literally STEAL your money, but if you owed them the same balance, they'd cancel your phone, report to your credit agency, put on extra charges, etc
this is amazing!
This report was posted on Ripoff Report on 01/10/2012 03:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bell-mobility-canada/vancouver-british-columbia-/bell-mobility-canada-took-overpayment-for-themselves-on-final-bill-took-overpayment-as-820725. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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