Complaint Review: Bella Candles - Internet
- Bella Candles Internet USA
- Phone: 13107071282
- Web: www.bellacandles.com
- Category: Bed & Bath
Bella Candles Tradecal LLC non existent customer service, impossible to cancel auto enrollment Internet
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My girlfriend ordered a candle and unknowingly enrolled into some type of auto ship scam. She received two candles but has been billed $49.99 every month since and also charged $2.99 multiple times randomly. The money had just been to her debitcard without being authorized.
When she called they have a voicemail that only allows you to leave your contact info with no other options. When She was finally called back to try to cancel whatever she was enrolled in she was told they could not find her account or anything that she had joined to incur these charges.
after countless calls and emails they continue to take money from her. Apparently the only information they can find is her check card number in order to take money from her account randomly. it looks like our only option is to close her checking account and seek legal counsel to stop them from stealing more money.
This report was posted on Ripoff Report on 04/17/2015 07:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bella-candles/internet/bella-candles-tradecal-llc-non-existent-customer-service-impossible-to-cancel-auto-enro-1223221. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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