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Report: #1469556

Complaint Review: Bella Radiance, DH Systems Inc. - Pheonix Arizona

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  • Reported By: Jerry — United States
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  • Bella Radiance, DH Systems Inc. 20860 N Tatum Blvd., Suite 300 Pheonix, Arizona United States

Bella Radiance, DH Systems Inc. Happy Face Healthy Face Made Pure Skin Health Younger Skin Bella Radiance ordered sample product for 5.95, TWO PAGES OF FINE PRINT cANCEL OR CHARGED $89.00. Billed under another name, didn't know what it was 2x89.00. Filed complaine so I was Blacklisted No refund and Can't return product even tho it was less that 30 day time period! Phoenix Arizona

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Ordered sample of Bella Radiance productas 2 at $5.95. 

Billed $89.00 x 2  under Happy Face and Healthy Face after 18 days. No idea what that was, filed complaint.

Then was told about hidden "Membership" charge for Trial product hidden in the fine print 3/4 of the way down on the page. Called to return product , UN-OPENED and factory sealed, and "less than the 30 day time frame in the fine print".

I Called to return both, I was told that since I had filed a complaint I was now "Blacklisted"!

They would not talk to me, I called 10 to 12 times. Once with my financial institution on the line, twice hung up on and refused to let me speak to management!  Finally talked to top person at the call center John and he said he would pass on my info to Management and that they would call me within 2 to 4 business days  He told me that on two different calls.  Well you know that didn't happen!

I have now been robbed of over $190.00 and for two small sample products that someone told me later "They have an item at the Dollar Tree that works just as well for $1!

This report was posted on Ripoff Report on 12/14/2018 02:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bella-radiance-dh-systems-inc/pheonix-arizona-85050/bella-radiance-dh-systems-inc-happy-face-healthy-face-made-pure-skin-health-younger-skin-1469556. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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