Complaint Review: Best Buy and Household Bank - Mesa, Arizona
- Best Buy and Household Bank 1337 S. Alma School Rd Mesa,, Arizona U.S.A.
- Phone: 480-464-5600
- Web:
- Category: Audio & Electronic Retail Stores
Best Buy & Household Bank rip-off Lied about receiving a $50 gift card when you open a Best Buy Credit Card account false promises Mesa Arizona
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I went to Best Buy 12/02 to buy a HP computer. In front of the store was a large poster that offered a $50 Best Buy gift card if you opened a Best Buy credit card account.
We signed-up and were approved for the Best Buy credit card. While applying for that card, the sales person told us we could receive another $25 gift card it we signed up for the Mastercard. We signed up. We bought our computer and spent $2300.
I was expecting to receive a Best Buy gift card for $50 when I received my Best Buy credit card. Instead, I received a mail-in voucher for a $25 Best Buy gift card---if I spent another $100. We were refused the Mastercard--that amazes me because I have stellar credit.
I e-mailed Best Buy about the offer and they told me it was Household's promotion so, I would have to contact them.
I contacted Household and they told me that I was not approved for the Mastercard and, therefore, could not get the $25 gift card. Additionally, if I thought the offer was misleading, I should go to the store and read the contract. Otherwise, I should contact their customer service dept.
I would like to know if other people felt mislead by this same poster. I feel cheated out of a $50 gift card--and I spent $2300.
Please contact me if you were mislead by this poster or if other Best Buys have done the same. I think Best Buy and Household need a class-action suit.
After reading some of these complaints, I am wondering if I was wise to get the 3 year warranties on the computer and printer. I am also wondering if I will receive the $200 rebate from Best Buy. Though I will say, in Best Buy's defense, I had a problem with my 15" LCD monitor and Best Buy replaced it. I also received my HP rebate in 4 weeks.
Joan
chandler, Arizona
U.S.A.
This report was posted on Ripoff Report on 01/18/2003 03:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/best-buy-and-household-bank/mesa-arizona-85219/best-buy-household-bank-rip-off-lied-about-receiving-a-50-gift-card-when-you-open-a-bes-41981. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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