Complaint Review: Best Buy - Lexington Kentucky
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- Author Confirmed
- Best Buy Nicholasville Road Lexington, Kentucky U.S.A.
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- Category: Audio & Electronic Retail Stores
Best Buy Lying to consumers about in home service RIPOFF!Lexington Kentucky
*UPDATE Employee: Pursue farther!
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I purchased a new TV from best buy that worked about 15 days. I was pregnant and had a friend to return it, but they said that I had to go through the in home service people. I asked if they would have that service in my area since I lived in another state. The employee said, yes that have it everywhere. LIAR!!! I had to drive an hour away to get my TV fixed twice. I cannot the corporate office and demanded a new TV, but they lied and said that they would send me a check for gas. That was ten years ago, and I still have no check, but I do have the broke TV that worked fours after the worst warranty in the world ran out. SAVE yourself money and hassle; shop else where!!! PS dont waste time with the BBB they suck too!
Angela
London, Kentucky
U.S.A.
This report was posted on Ripoff Report on 05/05/2007 09:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/best-buy/lexington-kentucky/best-buy-lying-to-consumers-about-in-home-service-ripofflexington-kentucky-247093. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Pursue farther!
AUTHOR: Pony - (U.S.A.)
SUBMITTED: Wednesday, May 09, 2007
Best Buy has a 30 day return policy.. If it had only been 15 days there is no reason they would not take it back. If you somehow received a bad egg of an employee take it up the chain! The return policy is on the back of every receipt and it would be against policies if they did not honor it. Now unless it was physically abused or altered which I'm assuming it was not they had no right to refuse you. I would suggest speaking to the GM of the store or contacting corporate.
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