Report: #1003755

Complaint Review: Ripoff Report | Best Drug Rehab Verified TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. Best Drug Rehab offers a unique approach to addiction treatment that encompasses all aspects of the physical, emotional and spiritual issues involved in addiction. Best Drug Rehab’s clients can be assured of a more lasting recovery.

  • Submitted: Sat, January 26, 2013
  • Updated: Sun, March 26, 2017
  • Reported By: angie — new york New York United States of America
  • Best Drug Rehab Verified TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. Best Drug Rehab offers a unique approach to addiction treatment that encompasses all aspects of the physical, emotional and spiritual issues involved in addiction. Best Drug Rehab’s clients can be assured of a more lasting recovery.
    121 Capital Avenue
    Manistee, Michigan
    United States of America

Best Drug Rehab Verified TRUSTED Business REVIEW: The staff at Best Drug Rehabilitation are dedicated to 100% customer satisfaction with clients. BDR will focus on key service points with clients to ensure their overall experience is a positive one.
*UPDATE: Best Drug Rehab pledges commitment to always improving operations by joining Ripoff Report's Corporate Best Drug Rehab recognized by Ripoff Report Verified™ as a safe business service.

Show customers why they should trust your business over your competitors...

Ripoff Report Verified™ REVIEW

EDitor's UPDATE: Positive rating and recognition has been given to Best Drug Rehab for its full commitment to quality customer service.

Ripoff Report's discussions with Best Drug Rehabilitation have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. Best Drug Rehabilitation listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.

Roy King, the Executive Director at Best Drug Rehab has spoken with us and let us know that client success is key to recovery. [continued below]....
..... This is why customer service through comprehensive, safe and results-based treatment is the foundation of what BDR offers. The clients enrolling in the facility and working with the staff, have often said that BDR is a second family to them. Having a helping hand while healing from addition, people who care, and a safe facility with effective treatment can greatly contribute to this process. The facility will go above and beyond to make sure that clients are happy and safe while undergoing treatment. The facility has a full security team, nursing staff and licensed and accredited faculty with years of industry experience.

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Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..



The information provided in this report below is based on comments made by Roy King during an onsite inspection held by a third party verification company with no biases towards Best Drug Rehab.

Best Drug Rehabilitation is a substance abuse rehabilitation center. Roy King stated the following about his company’s business model, "incorporating as many things within the field of substance abuse into one building. We just don't limit ourselves to a twelve-step model or an MRT (Moral Reconation Therapy) model or anything. We offer a variety of different things to try and connect the individual spiritually, and to [the] treatment."

Leads for Best Drug Rehabilitation are primarily obtained through a call center that they have in Battle Creek Michigan. They additionally utilize on-line marketing. The services process begins when a potential client expresses interest in getting help for their addiction. From that point, Best Drug Rehabilitation will access what program will best suit their needs, and go through insurance to explain the options available to the potential client.





CUSTOMER CARE & COMPLAINT RESOLUTION – BEST DRUG REHAB

During the on-site interview, Mr. King was asked to describe a situation where a client was not satisfied with the level of service they received. Mr. King expressed the following, "when you're dealing with people from/with substance abuse issues they call a number of places, a number of helplines and stuff like that. So we see they get confused with what they were promised." Mr. King expressed that clients may confuse the services available at various locations, "that's probably the only time that we really get complaints about the level of service is when they thought that we had a swimming pool or something like that and we didn't have it, you know?" In order to remedy this confusion they, "basically handle it the best way we can, and usually within a couple of days they get to know us and see the compassion and the amount of people that are willing to be here to help them and those things pretty much disappear." In addition to empathy with the patient, Best Drug Rehabilitation records all of their phone calls so they can ensure clients that they were provided with the correct information.

When asked to comment on complaints posted on Ripoff Report's website Mr. King explained that the reports were in correlation with an employee who was not following the standard that Best Drug Rehabilitation has set for their employees. The employee in question was terminated due to their actions. In order to further assure future and current clients Best Drug Rehabilitation center is licensed by the State of Michigan and accredited by CARF (commission on Accreditation of Rehabilitation).

When asked what type of changes they have made to honor their commitment to making things right with the consumer per the request of Ripoff Report, Mr. King stated, "all of our counselors are master’s degree or higher...we’re fully licensed in professional individuals."

Best Drug Rehabilitation Center is proud to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program, "I welcome it. I want people to be able to come in and that’s my key thing and we would have any complaints in the future that’s why we opened the door for you guys… so I think it’s important that we have an open door policy and allow people to come in here if there’s allegations that we’re doing wrong or, you know, not satisfying people’s needs I want to know about it so that we can fix it."



BEST DRUG REHAB – STATEMENT FROM THE EXECUTIVE DIRECTOR – ROY KING

" Best Drug Rehabilitation is one of the top addiction treatment programs in the United States. With it's unique methods, the facility offers more than a dozen modalities, or paths, as well as several extra-curriculars. The treatment is based on client needs and is results based. Stay at the facility can differ depending on individual needs.

Best Drug Rehabilitation's team is well qualified, caring and professional. They are dedicated to helping others in doing their jobs. Best Drug Rehabilitation takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this, "Best Drug Rehabilitation provides a positive environment for staff as well as clients. Faculty are encouraged to make suggestions for things that can be improved. The Executive Staff are truly interested in implementing any positive changes to the program in accordance with local and state laws. " Ripoff Report was pleased to learn that Best Drug Rehabilitation's past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.



STATED IMPROVEMENTS FROM BEST DRUG REHAB

Best Drug Rehabilitation recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, Best Drug Rehabilitation has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.

In summary, after our review, which included discussions with Roy King, Ripoff Report is convinced that Best Drug Rehabilitation is committed to quality delivery of services resulting in total client satisfaction.





How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Best Drug Rehab meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. To confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.

NOW TO THE ORIGINAL REPORT THAT WAS FILED

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Best Drug Rehab  Manistee , Michigan

As an addendum to my initial report about rescuing my newphew from thses people I've done more research. The BDR/AFR "Narconon" clinics are all affiliated with the church of Scientology. Absolutely no medical credentialing or base. Patients and family are led to believe they can choose their method of detox but once admitted it's apparent this is all about the brainwashing methods of the church and these patients have no choice and say. Their doctrine is based on the theory of "supposed" past Ron Hubbard. This is pure hell. How sad when these addicts are already so susceptible to believe anything to help them recover.  Apparently the church uses the abbreviations of BDR (Best Drug Rehab) and AFR (A Forever Recovery) for all their US clinics but this is very hidden and requires much internet searching in conjunction with street addresses to verify. I've confirmed in Battlecreek MI the admin blg titled "Grant Family Counseling" again is at 121 Capital Avenue (this is where families are instructed to register and leave their loved ones for transport), their 2 "detox" facities are "Tranquility" where they had my newphew at 163 N Avenue and the other is "A Forever Recovery" on 216 St Mary's Lake Rd. The Best Drug Rehab is at 300 Care Center Drive, Manistee MI. Google search the street address and find the deplorable looking conditions of these facilities. No signs posted! If you type in US locations for churches of scientology then do local internet searching for the above titles you see the scheme of lies and deceit all over the US!

Beware if you aren't computer savy as searching "Best Drug Rehab" takes you thru to numerous ellaborate nice looking web pages full of beautiful girls and toll free numbers posted and flashing all over!

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This report was posted on Ripoff Report on 01/26/2013 08:04 AM and is a permanent record located here: http://www.ripoffreport.com/reports/best-drug-rehab-verified-trusted-business-ripoff-report-verified-businesses-you-can-trust-best-drug-rehab-offers-a-unique-approach-to-addiction-treatment-that-encompasses-all-aspects-of-the-physical-emotional-and-spiritual-issues-involved-in-addiction-best-drug-rehabs-clients-can-be-assured-of-a-more-lasting-recovery/manistee-michigan-/best-drug-rehab-manistee-michigan-1003755. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

IntaCapital Switzerland AKA IntaCapital Swiss AKA Garrison Securities SA

AUTHOR: Doris - (USA)

It is important to note that this posting and others are being generated by Daniel Terry, owner of IntaCapital Switzerland AKA IntaCapital Swiss AKA Garrison Securities and his cohorts. They have used aliases such as "ScammerTracker from Miami Florida USA" and "SeattleVet from Seattle Washington USA" as a desperate and failed attempt to defame in order to discredit the factual revelations of their fraudulent and illegal business practices. 

It should be noted, ScammerTracker was believed to be affiliated with a fraud group in Ukraine but after confirming the location of the IP address and that of SeattleVet, we have confirmed it is from Daniel Terry and his thugs at Garrison/IntaCapital. Comically, they accuse others of this practice on their websites.

These individuals are desperate to discredit and silence by planting fictional stories (with zero details, facts, or 3rd party confirmations). They want to distract from the United States and European clients that have defrauded over several years.

Garrison/IntaCapital has stolen millions in Upfront Fees and Investment Schemes. It is in their best interest to lie.

Firstly let's address the fake internet postings from Garrison/IntaCapital aka ScammerTracker aka SeattleVet. 

We are a United States based company so our level of disclosure and transparency is greater than Switzerland. Our Director, which has been referenced in their posting on this site, is currently affiliated with a United States Federally Insured, Publicly Traded Bank, with billions in assets. They don't hire fraudsters or conmen - Check out the requirements to obtain a United States Federal-Chartered designation. No one from Daniel Terry or his cohorts could ever pass the background check. In comparison to a United Stated Federally Chartered bank, Garrison/IntaCapital is a broker without its own money. This also stated in their small print disclaimers. They solicit High-Net Worth individuals in the attempt to broker introduction to Swiss Banks. Clients have very little financial recourse against such an entity in Switzerland. 

Garrison/IntaCaptial just recently reactivated their Garrison website. It was previously taken down. They are no longer located at Batiment Banque National Suisse Rue de la Paix 6 Ch-1003 Lausanne Switzerland. The investigations over the last 3 years have severely crushed their business financially. But, we suspect they never really had a business just a fraud scheme to pay expensive overhead. 

Secondly let's address the lies posted on Garrison/IntaCapital website titled Postings. 

Garrison/IntaCapital reconstruction of events on their website posting as it relates to a Danish developer is filled with lies. Garrison/IntaCapital stole money from this Client. They accepted this clients application as approved, and then requested 150,000 Euros to pay for processing the deal on behalf of their "confirmed investor". The money that was released was in a US based escrow company. Therefore, there exists 3rd party verification of contracts and wire transfers that were executed and issued as part of Garrison/IntaCapital fraud scheme. 

Lawyers, UBS and Credit Suisse bankers ultimately discovered that Garrison/IntaCapital never had an investor. When the Client officially requested his money back, they agreed (Client has written proof of this agreement), but they never did so. He and our Director traveled to Switzerland and met with Paul Jordan and Swiss authorities on this matter for 2 days. Daniel Terry was conveniently absent and Jason Mitchell, their Director of Business Fraud, hide in his office during the entire meeting. On the website, they state that invitations were offered to meet in their office and we refused. Once again, we have travel itineraries, phone records, and Switzerland police, Vaud, Lausanne records to refute this claim. 

A few months later Garrison/IntaCapital requested arbitration via the ICC in Geneva to avoid court. They knew they had no case or evidence to stand on to fight our fraud charge. Unfortunately, the ICC dropped the arbitration filing because Garrison/IntaCapital was not able to pay the $10,000.00 filing fee. This is also documented. They probably knew they didnt have the money and used this as a stalling tactic. In the end, the Client never got his money. He decided to file fraud charges with Swiss law enforcement agencies and the FBI. We paid the Client our referral fee that was paid to us by Garrison. Once we discovered that they were involved in a fraudulent scheme we paid the client the money. The client never paid us any money since the transaction was never completed and more importantly the Client lost money on the deal due to Garrison/IntaCapital fraud! On their website they state that we charged the Client large fee which is another orchestrated lie. 

Lastly let's address why the statements made on this post should be investigated.

All information concerning this matter can be verified and referenced by ICC letters issued to the Client's attorney, contracts issued by Garrison/IntaCapital, court filing documents, emails, and bankers from several prominent banks in Switzerland. In addition, more verification of their fraud enterprise can be evidenced by many more clients and law enforcement and legal filings against Garrison/IntaCapital.

Garrison/IntaCapital may be operational for now but their days are numbered. Lies will not set them free. We prefer not to trade further internet rebuttals to their fake postings but to just post evidence online concerning their fraudulent enterprise. If they continue to post lies to misdirect, we will do just that. Facts and Evidence is on our side and not theirs!

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