Report: #1316809

Complaint Review: BetterHelp.com - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Thu, July 14, 2016
Updated: Mon, August 03, 2020
Reported By: Matt — London Alabama United Kingdom

Author Not Confirmed

Why?

BetterHelp.com Internet USA

Phone:
Web: Www.betterhelp.com
Category: Mental Health

Betterhelp Criminal suicide USA Internet

*UPDATE Employee: We're hoping to address any concerns you have regarding BetterHelp

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I suffer from severe depression and what they did to me is criminal. I am unemployed signed up for one week free trial. You know the story they kept taking money because of my condition I didn't care to check my money. One day I got a fine from my bank for exceeding my overdraft. Because of this I tried to commit suicide. PLEASE STAY AWAY

This report was posted on Ripoff Report on 07/14/2016 12:50 AM and is a permanent record located here: https://www.ripoffreport.com/report/betterhelpdotcom-verified/internet-criminl-suicide-1316809. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

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#1 UPDATE Employee

We're hoping to address any concerns you have regarding BetterHelp

AUTHOR: BetterHelp Support Team - (USA)

SUBMITTED: Wednesday, February 22, 2017

POSTED: Wednesday, February 22, 2017

Our team sincerely apologizes for the distress the subscription charge caused you, it sounds like the 7 day free trial was not cancelled, and therefore continued on to the specified billing plan. We would love to do anything we can to help rectify the situation. Please reach out to contact@betterhelp.com if there are any outstanding billing concerns on your account and we'll be more than happy to resolve these for you.

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