Betterplanet Books Jennifer used textbook rentals,not..wrong book,no response,no refund Chattanooga TN. for returns of wrong books they se INTERNET,Returns sent to TN.

I have tried over and over to reach this company after renting a text book for an upcoming EMT class.The required book i needed was ordered,paid for...recieved a book that was one edition before my required 10th edition.I sent an email and told them what happened and that i only had 3 more weeks till class started,they politely told me they did in fact have the correct edition and would send it out asap.I was given a return address to send the wrong book back,which i did,i never heard from Betterplanet books again...no email..no refund...no response to many emails i sent later.I had to pay full price for that book 3 days before my class started.DO NOT order any books from this company,young students beware...you will get ripped-off.Betterplanet you me some money,apparently you owe many others as well.Hope you never need an EMT.