Report: #1293510

Complaint Review: Betterplanet Books

  • Submitted: Mon, March 14, 2016
  • Updated: Mon, March 14, 2016
  • Reported By: Amanda — Glen Rock Pennsylvania USA
  • Betterplanet Books

    Internet
    USA

Betterplanet Books Jennifer used textbook rentals,not..wrong book,no response,no refund Chattanooga TN. for returns of wrong books they se INTERNET,Returns sent to TN.

Show customers why they should trust your business over your competitors...

I have tried over and over to reach this company after renting a text book for an upcoming EMT class.The required book i needed was ordered,paid for...recieved a book that was one edition before my required 10th edition.I sent an email and told them what happened and that i only had 3 more weeks till class started,they politely told me they did in fact have the correct edition and would send it out asap.I was given a return address to send the wrong book back,which i did,i never heard from Betterplanet books again...no email..no refund...no response to many emails i sent later.I had to pay full price for that book 3 days before my class started.DO NOT order any books from this company,young students beware...you will get ripped-off.Betterplanet you me some money,apparently you owe many others as well.Hope you never need an EMT.

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This report was posted on Ripoff Report on 03/14/2016 07:17 AM and is a permanent record located here: http://www.ripoffreport.com/reports/betterplanet-books/internet/betterplanet-books-jennifer-used-textbook-rentalsnotwrong-bookno-responseno-refund-1293510. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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