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Report: #1074741

Complaint Review: BETUS - Select State/Province

  • Submitted:
  • Updated:
  • Reported By: studboro — Las Vegas Nevada
  • Author Not Confirmed What's this?
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  • BETUS Select State/Province USA

BETUS betus.pa Online Betting Panama and wherever Panama

*UPDATE EX-employee responds: Off-shore betting explained

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BETUS.COM.PA  The site will offer you "free play".  If you take it, you now have to give them 100X of action to redeem or get you money back.  They lock it up or steal it.  If you did not read the fine print, you just screwed yourself out of your own money.  Truely evil.  In essence, it is out right THEFT.  

GIFTCARDS.EU  When I cashed out, they sent a "gift card", which I call the "f**k you" card.  It took them 3 weeks to send it, with me calling once a week, then you have to kiss a*s to activate it.  I would be surprised if betus did not own the gift card company.  1.  You will never know how much money you have on the card unless you call them, or create an online account which is difficult.  They turn you into an accountant.  I am sure they are laughing all the way to the bank.  This creates customer errors which steal your money, using high fees.  $4 to pull 400, you can not pull the total on the card, you have to do it in increminents leading to an unknown balance amount.  You are not given a fee structure when you get the card.  $2.50 to pull 100 cash.  So they are charging me to get my own money back.  Insult and injury.  But it only takes seconds to fund your account.  So much for fairness and honesty.  If they were honest they would just sent the money back into the account that I funded it with or mail a check.   Everytime you try to pull cash, which can only be in  $20 amounts money is subtracted from the card.   If I try to spend $35 at a store, and the cashier asks how much, and I am not dead on, I am charged $1.  The frustration mounts, as you keep trying, and you are humiliated and embarassed trying to use the card.  This is the worst part of it all.  You feel like a loser.   If you buy things there is no charge.  So again your money is not your money.  They are telling me I have to spend it at a store.  Well, what if I wanted cash?  Pay, pay, pay.  On $600 it cost me over $40 in fees.

One can also get better odds on other sites.    The site works well, and customer service is average, but in the end they are out to get you.  

This report was posted on Ripoff Report on 08/10/2013 03:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/betus/select-stateprovince/betus-betuspa-online-betting-panama-and-wherever-panama-1074741. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE EX-employee responds

Off-shore betting explained

AUTHOR: Victor M. Perez - ()

POSTED: Thursday, September 11, 2014

I worked for BetUS and processed many successful payouts during my tenure as account manager.  A lot of people complain about denied payouts based on low balance or because of unmet rollover.  This is because they refuse to understand very simple mechanics, which they are explained of if they cared to listen.

A rollover is the small-print of accepting a bonus, which is called Free Play.  BetUS will typically offer a 100% bonus with a 6x rollover when they are running specials.  It is 6X not 100X as complained about above.  What this means is that if you deposit $1000, you now have a betting power equal to $2000.00.  Now, mind you, Free Play is not real money.  It is simply the ability to place a Free Bet.  It if wins, the winnings become real money, and if it loses, it didn't really cost you anything. 

Why is there a rollover?  Very easy.  If there wasn't, nothing would stop a wise-guy from deposting 5000, to get 5000 in Free Play.  Then lay out 50 $100 bets to convert as much of it into real cash as possible.  With even a paltry 50% win ratio, that's still roughly a $2000 profit from the free play.  You then order a payout now have 7 grand, and it didn't cost you a penny.  So how do you prevent that?

All they ask is that you bet your initial betting potential, 6 times.  So, if you deposit $1000, then your rollover is 2K times 6, or $12000.  That may sound like a lot, but if you average 2 $100 bets per day, you cover $1200 a week, easy.  In 10 weeks of betting, you are done.

Payouts at 50.00 or more might seem expensive as well, but the economics of accepting CC deposits makes costly payouts a necessity.  So, if you were hoping to bet $100 bucks and get a payout if you win, its not cost effective.  The idea is for you to keep betting to grow your bank roll.  Betting on a sportsbook is not a one-shot thing.  Its a seasonal thing.  You deposit when the season starts and you get your payout when the season ends. 

And regarding quick deposits: that's because the sportsbook is in effect, extending you credit.  When you deposit via their credit card processors, it can take, literally up to 30 days for them to actually receive a portion of your money.  The sportsbook credits you immediately the entire amount, as the cost of doing business, and as a service to allow players to immediately get in on "the action".

So, keeping that in mind, I think people need to rething their complaints before going online.

 

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