B&H Photo Video B&H Big & Ugly New York NY

I have not enjoyed my last half dozen shopping experiences at B&H.  I've been a customer over ten years.  Once a place for great prices and a decent website, B&H has grown too large in my opinion.  It no longer values a customer or earns your business.  The company has paid out millions in discrimination cases against women, Asians, Hispanics and others.  It's gotten ugly.  People don't matter.  It's all about the units.  You won't matter to them.

In a recent exchange of emails with their fixer, Henry Posner, he never once addressed me by name, or said Hi or Hello or thanked me for my business.  Call  me old-fashioned, am I just meat in their machine?  B&H grinds out transactions and has made its owner a near billionaire.  Congratulations to him.  I prefer a company that values my business.  There is more to a business than price.  You can get a price lots of places.  B&H, where's the smile?

Respectfully, there are many options.