Complaint Review: Big On Digital - Brooklyn, New York
- Big On Digital 1641 McDonald Avenue Brooklyn,, New York U.S.A.
- Phone: 866-244-6633
- Web:
- Category: Audio & Electronic Retail Stores
Big On Digital MISLEADING ADVERTISING Ripoff Brooklyn, New York
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Purchased new Yamaha Receiver from Big on Digital. On Big on Digital web site warranty they advertise all new products carry 1 year parts, 90 day parts and labor warranty. The unit no longer works after month and a half contacted Big on digit who referred me to Yamaha Service center. Service center advised Big on digital not an authorized dealer - and no warranty at all on product. Contacted Big on digital again - and again referred to Yamaha - This time called Yamaha head office, who confirmed that product has no warranty and Big on digital not authorized dealer. Spoke to customer service (Big on Digital) who advised me that product does not carry warranty unless you buy one! This is cleary a contradiction of what their web site portrays - in fact on the web site pop up notifies customer that product has warranty.
Big on Digital have advertised their goods in a misleading way, and consequently I am now at a financial loss and have a defective product.
Big on Digital did call and offer to sell me a warranty for an additional $40. I questioned the warranty advertised and asked why this was not honored - The reply - "the product does have a warranty - but this is not valid".... Beware buyers...
R
Federalsburg, Maryland
U.S.A.
This report was posted on Ripoff Report on 07/13/2005 03:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/big-on-digital/brooklyn-new-york-11223/big-on-digital-misleading-advertising-ripoff-brooklyn-new-york-149614. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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