Complaint Review: Big Red Wire - Los Angeles California
- Big Red Wire 137 North Larchmont Boulevard Los Angeles, California U.S.A.
- Phone:
- Web:
- Category: Telephone Companies
Big Red Wire Abysmal Customer Service, email only contact, no live telephone customer service agents Ripoff Los Angeles California
In early 2006 I changed my long distance carrier to BRW, because of their advertised low rates. Unfortuneatly, I did not check them out before I made the move.
In May, they billed my credit card twice, and it took many days to finally get the problem resolved, because there is no way to directly contact a representative other than by email. It takes days to get a response from an email inquiry.
Due to the abysmal customer service, and the difficulty in trying to directly contact anyone to resolve any kind of an issue, my dealings with BRW have been frustrating to say the least.
I would not reccommend their company to anyone.
Larry
Charlo, Montana
U.S.A.
This report was posted on Ripoff Report on 06/05/2006 08:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/big-red-wire/los-angeles-california-90004/big-red-wire-abysmal-customer-service-email-only-contact-no-live-telephone-customer-serv-194815. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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