• Report: #446750
Complaint Review:

Bikers Den

  • Submitted: Mon, April 27, 2009
  • Updated: Mon, April 27, 2009

  • Reported By:Lake Kiowa Texas
Bikers Den
www.bikersden.com Internet U.S.A.

Bikers Den Buyer Beware! Oregon City Internet

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Very poor customer service. I simply wanted to exchange an item for a different size. My two phone calls were answered by a machine. Each time a message was left quoting the order number, the purpose of the call and a contact number for me. I also sent three emails. The actions on my part followed the instructions on the company's web site on how to reach customer service. I paid for express shipping on the item which I did receive but two days passed before the company processed my order. My payment though was processed immediately. Many days passed before a reply was finally received. By that time I had deciided I was stuck and had given the item to a friend.

I suspect this a very small company that is solely web based and ran part time. Their prices are not the bargain basement type. I advise anyone thinking of purchasing from the Bikers Den to reconsider.

Lake Kiowa, Texas

This report was posted on Ripoff Report on 04/27/2009 12:23 AM and is a permanent record located here: http://www.ripoffreport.com/reports/bikers-den/internet/bikers-den-buyer-beware-oregon-city-internet-446750. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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