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Report: #400990

Complaint Review: BillMeLater - Timonium Maryland

  • Submitted:
  • Updated:
  • Reported By: South lake tahoe California
  • Author Confirmed What's this?
  • Why?
  • BillMeLater 9690 Deereco Road Timonium, Maryland U.S.A.

BillMeLater billing ripoff Timonium Maryland

*UPDATE Employee: Following up

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I placed a single order for over $500 on the internet, supposedly qualifying for 6 months free interest. One of the items was back-ordered, resulting in the merchant billing this single order in 2 separate amounts.

As a result, the BillMeLater system decided that this was 2 separate transactions, qualifying for only 3 months free interest.

The entire principle was paid within 6 months, as I agreed to. However, they have added all kinds of interest and fees now.

Over the last 4 months I have called them 5 times, and faxed them the original invoice showing a single purchase over $500. Until yesterday I have been told everytime that I was correct and it would be straightened out.
They even reversed some of the incorrect charges, but then started adding on more !!

On my last phone call I was told that there was nothing they could do, and that I owed them all this interest and fees. You cxan imagine what I told them. They continue to send me email, and automated phone calls every day - just a waste of time as I will never pay them.

This companies customer service STINKS !!

Brad ****
South lake tahoe, California
U.S.A.

This report was posted on Ripoff Report on 12/13/2008 10:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/billmelater/timonium-maryland-21093/billmelater-billing-ripoff-timonium-maryland-400990. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
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#1 UPDATE Employee

Following up

AUTHOR: Heather Fields - (U.S.A.)

POSTED: Friday, December 19, 2008

Brad,
I work for Bill Me Later and came across your comments. I would like to help follow up on this matter. Please feel free to contact me via email at your earliest convenience: Heather.Fields@Billmelater.com

Sincerely,
Heather Fields
Bill Me Later, Inc.
Heather.Fields@Billmelater.com

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