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Report: #70657

Complaint Review: Bingoroom - clickeffect Gaming Systems11 - Toronto Ontario

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  • Updated:
  • Reported By: metropolis Illinois
  • Author Not Confirmed What's this?
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  • Bingoroom - clickeffect Gaming Systems11 1179.king St West.suite 312 Toronto, Ontario Canada

Bingoroom - clickeffect Gaming Systems11 ripoff(fraudulent billing) debit fraud Toronto Ontario

*Author of original report: they are to blame i want that noted!!and were negligent. so im not going to hold my breath !!

*Author of original report: they are to blame i want that noted!!and were negligent. so im not going to hold my breath !!

*Author of original report: they are to blame i want that noted!!and were negligent. so im not going to hold my breath !!

*Author of original report: they are to blame i want that noted!!and were negligent. so im not going to hold my breath !!

*Author of original report: more i look the more angry i get .and im tired of the lies and bull

*Consumer Comment: Its funny how people and companies can hide behind a mask of using a different company name.

*Consumer Comment: Its funny how people and companies can hide behind a mask of using a different company name.

*Consumer Comment: Its funny how people and companies can hide behind a mask of using a different company name.

*Consumer Comment: Its funny how people and companies can hide behind a mask of using a different company name.

*Author of original report: don't worry guys im not going anywhere

*Consumer Comment: Bingo room fraud, I hope you get these creeps along with your money.

*Consumer Comment: Bingo room fraud, I hope you get these creeps along with your money.

*Consumer Comment: Bingo room fraud, I hope you get these creeps along with your money.

*Consumer Comment: Bingo room fraud, I hope you get these creeps along with your money.

*Consumer Comment: they dont care how they make there money or who they hurt

*Author of original report: they say it was computer errors on there end

*UPDATE Employee: Individual Finally Submitted Statements

*Author of original report: they are working with me and have found some issues

*UPDATE Employee: Bingoroom Owned and Operated By Savinet Enterprises. customer service very seriously, and look forward to resolving this matter.

*Author of original report: response to clickeffect gaming systems//bingoroom

*UPDATE Employee: Erroneously identified, Clickeffect is NOT the operating company of Bingoroom.com.

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WARNING!!
bingoroom, online bingo site, over charging debit card 3 and 4 times the amount owed.

money withdraws are from savinet enterprises ltd.nicosia cyprus .not to mention there a payments service but have many online bingo rooms as well.

played in sept - oct started to notice overdrafts sept, little at a time then increased in october a few hundred dollars unautherized withdraws.

and bank charging massive amounts in, in insuffient debits and penaltys in the hundreds saying since i used it online it was my problem. so between scam and bank i lost it all but sad thing of all they took my kids
christmas money, no holidays this year, penny bingo cost my life, thanks

Elizabeth
metropolis, Illinois
U.S.A.

This report was posted on Ripoff Report on 10/31/2003 11:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bingoroom-clickeffect-gaming-systems11/toronto-ontario-m6k3c5/bingoroom-clickeffect-gaming-systems11-ripofffraudulent-billing-debit-fraud-toronto-on-70657. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
21Consumer
0Employee/Owner

#21 Author of original report

they are to blame i want that noted!!and were negligent. so im not going to hold my breath !!

AUTHOR: Elizabeth - (U.S.A.)

POSTED: Monday, December 08, 2003

just an update! they did send two wires small amounts without prior notification to myself, so i could not stop transfer i explained to bank i wanted it returned to sender.

they said they could not because was wired to my account,and that they were taking it to recover bank losses,i did protest it saying i did not except the wire,because it was not a settlement amount and wanted it returned,and also told them to note my account on protest.

they told me it was upto me to stop it ,well of coarse with notification i could have done so,no papers signed excepting anything.not sure what there doing.. and was offered an amount
which i did not agree to nor do i agree to the release documents they want me to sign prior to payment.freeing them of blame

they are to blame i want that noted!!and were negligent. so im not going to hold my breath !!they are truly corporate vampires
feeding off hardworking people,that made the mistake of finding there websites.so i can only tell you if u like to gamble do it with caution.on there sites credit cards and instadebits bank

cards.credit cards are protected ,bank debits are not if they are not caught right away and is a slow process ,plus the number one scam in country is bank debit fraud,so protect your
selfs or find different ways of payments,protect your information.on these sites (dot com entertainment)which are savinets software provider.on these sites which was parlay

entertaiment till DCEG bought them out.prowagers is bingoroom software provider,purchased last year.clickeffect is not software for bingo room like the said at first.they all hide under different corps name .but still working together.they have seven or more online casinos,plus 20 or more bingo rooms

savinet, and dceg ,clickeffect,here are a few of them!!!

((( IM NOT TELLING YOU NOT TO USE THERE SITES JUST DO IT WITH EXTREME CAUTION PROTECT YOURSELFS))


bingonanza
iplay bingo
take5 bingo
bingo isle
the virtual bingo
bingo palace
bingo billy
bingo hall
the palaces
bingo vega


cyber bingo
bingo mania
bingo fun house
nickle bingo
instantbingo
bingoroom

bingoville
amigo bingo
astro bingo
bigtime bingo
funtime bingo


mad bingo
bingo diner
just a few of the bingo rooms!!!

online casinos......
casino vega
casino billy
havana casino
worldwide vegas
lucky dragon
hard rock hotel
winward casino
gamble and have fun!!good luck :)win lots ((just practice CAUTION!!))

I WANT TO THANK RIPPOFF .COM FOR OUTSTANDING WEBSITE AND THE HELP THEY PROVIDE CONSUMERS..im also currently working on information website my self ,to provide you with up todate info on protecting your self and your familys.it will prove very informative .

good luck everyone win big!!!!!!

merry christmas and happy new year

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#20 Author of original report

they are to blame i want that noted!!and were negligent. so im not going to hold my breath !!

AUTHOR: Elizabeth - (U.S.A.)

POSTED: Monday, December 08, 2003

just an update! they did send two wires small amounts without prior notification to myself, so i could not stop transfer i explained to bank i wanted it returned to sender.

they said they could not because was wired to my account,and that they were taking it to recover bank losses,i did protest it saying i did not except the wire,because it was not a settlement amount and wanted it returned,and also told them to note my account on protest.

they told me it was upto me to stop it ,well of coarse with notification i could have done so,no papers signed excepting anything.not sure what there doing.. and was offered an amount
which i did not agree to nor do i agree to the release documents they want me to sign prior to payment.freeing them of blame

they are to blame i want that noted!!and were negligent. so im not going to hold my breath !!they are truly corporate vampires
feeding off hardworking people,that made the mistake of finding there websites.so i can only tell you if u like to gamble do it with caution.on there sites credit cards and instadebits bank

cards.credit cards are protected ,bank debits are not if they are not caught right away and is a slow process ,plus the number one scam in country is bank debit fraud,so protect your
selfs or find different ways of payments,protect your information.on these sites (dot com entertainment)which are savinets software provider.on these sites which was parlay

entertaiment till DCEG bought them out.prowagers is bingoroom software provider,purchased last year.clickeffect is not software for bingo room like the said at first.they all hide under different corps name .but still working together.they have seven or more online casinos,plus 20 or more bingo rooms

savinet, and dceg ,clickeffect,here are a few of them!!!

((( IM NOT TELLING YOU NOT TO USE THERE SITES JUST DO IT WITH EXTREME CAUTION PROTECT YOURSELFS))


bingonanza
iplay bingo
take5 bingo
bingo isle
the virtual bingo
bingo palace
bingo billy
bingo hall
the palaces
bingo vega


cyber bingo
bingo mania
bingo fun house
nickle bingo
instantbingo
bingoroom

bingoville
amigo bingo
astro bingo
bigtime bingo
funtime bingo


mad bingo
bingo diner
just a few of the bingo rooms!!!

online casinos......
casino vega
casino billy
havana casino
worldwide vegas
lucky dragon
hard rock hotel
winward casino
gamble and have fun!!good luck :)win lots ((just practice CAUTION!!))

I WANT TO THANK RIPPOFF .COM FOR OUTSTANDING WEBSITE AND THE HELP THEY PROVIDE CONSUMERS..im also currently working on information website my self ,to provide you with up todate info on protecting your self and your familys.it will prove very informative .

good luck everyone win big!!!!!!

merry christmas and happy new year

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#19 Author of original report

they are to blame i want that noted!!and were negligent. so im not going to hold my breath !!

AUTHOR: Elizabeth - (U.S.A.)

POSTED: Monday, December 08, 2003

just an update! they did send two wires small amounts without prior notification to myself, so i could not stop transfer i explained to bank i wanted it returned to sender.

they said they could not because was wired to my account,and that they were taking it to recover bank losses,i did protest it saying i did not except the wire,because it was not a settlement amount and wanted it returned,and also told them to note my account on protest.

they told me it was upto me to stop it ,well of coarse with notification i could have done so,no papers signed excepting anything.not sure what there doing.. and was offered an amount
which i did not agree to nor do i agree to the release documents they want me to sign prior to payment.freeing them of blame

they are to blame i want that noted!!and were negligent. so im not going to hold my breath !!they are truly corporate vampires
feeding off hardworking people,that made the mistake of finding there websites.so i can only tell you if u like to gamble do it with caution.on there sites credit cards and instadebits bank

cards.credit cards are protected ,bank debits are not if they are not caught right away and is a slow process ,plus the number one scam in country is bank debit fraud,so protect your
selfs or find different ways of payments,protect your information.on these sites (dot com entertainment)which are savinets software provider.on these sites which was parlay

entertaiment till DCEG bought them out.prowagers is bingoroom software provider,purchased last year.clickeffect is not software for bingo room like the said at first.they all hide under different corps name .but still working together.they have seven or more online casinos,plus 20 or more bingo rooms

savinet, and dceg ,clickeffect,here are a few of them!!!

((( IM NOT TELLING YOU NOT TO USE THERE SITES JUST DO IT WITH EXTREME CAUTION PROTECT YOURSELFS))


bingonanza
iplay bingo
take5 bingo
bingo isle
the virtual bingo
bingo palace
bingo billy
bingo hall
the palaces
bingo vega


cyber bingo
bingo mania
bingo fun house
nickle bingo
instantbingo
bingoroom

bingoville
amigo bingo
astro bingo
bigtime bingo
funtime bingo


mad bingo
bingo diner
just a few of the bingo rooms!!!

online casinos......
casino vega
casino billy
havana casino
worldwide vegas
lucky dragon
hard rock hotel
winward casino
gamble and have fun!!good luck :)win lots ((just practice CAUTION!!))

I WANT TO THANK RIPPOFF .COM FOR OUTSTANDING WEBSITE AND THE HELP THEY PROVIDE CONSUMERS..im also currently working on information website my self ,to provide you with up todate info on protecting your self and your familys.it will prove very informative .

good luck everyone win big!!!!!!

merry christmas and happy new year

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#18 Author of original report

they are to blame i want that noted!!and were negligent. so im not going to hold my breath !!

AUTHOR: Elizabeth - (U.S.A.)

POSTED: Monday, December 08, 2003

just an update! they did send two wires small amounts without prior notification to myself, so i could not stop transfer i explained to bank i wanted it returned to sender.

they said they could not because was wired to my account,and that they were taking it to recover bank losses,i did protest it saying i did not except the wire,because it was not a settlement amount and wanted it returned,and also told them to note my account on protest.

they told me it was upto me to stop it ,well of coarse with notification i could have done so,no papers signed excepting anything.not sure what there doing.. and was offered an amount
which i did not agree to nor do i agree to the release documents they want me to sign prior to payment.freeing them of blame

they are to blame i want that noted!!and were negligent. so im not going to hold my breath !!they are truly corporate vampires
feeding off hardworking people,that made the mistake of finding there websites.so i can only tell you if u like to gamble do it with caution.on there sites credit cards and instadebits bank

cards.credit cards are protected ,bank debits are not if they are not caught right away and is a slow process ,plus the number one scam in country is bank debit fraud,so protect your
selfs or find different ways of payments,protect your information.on these sites (dot com entertainment)which are savinets software provider.on these sites which was parlay

entertaiment till DCEG bought them out.prowagers is bingoroom software provider,purchased last year.clickeffect is not software for bingo room like the said at first.they all hide under different corps name .but still working together.they have seven or more online casinos,plus 20 or more bingo rooms

savinet, and dceg ,clickeffect,here are a few of them!!!

((( IM NOT TELLING YOU NOT TO USE THERE SITES JUST DO IT WITH EXTREME CAUTION PROTECT YOURSELFS))


bingonanza
iplay bingo
take5 bingo
bingo isle
the virtual bingo
bingo palace
bingo billy
bingo hall
the palaces
bingo vega


cyber bingo
bingo mania
bingo fun house
nickle bingo
instantbingo
bingoroom

bingoville
amigo bingo
astro bingo
bigtime bingo
funtime bingo


mad bingo
bingo diner
just a few of the bingo rooms!!!

online casinos......
casino vega
casino billy
havana casino
worldwide vegas
lucky dragon
hard rock hotel
winward casino
gamble and have fun!!good luck :)win lots ((just practice CAUTION!!))

I WANT TO THANK RIPPOFF .COM FOR OUTSTANDING WEBSITE AND THE HELP THEY PROVIDE CONSUMERS..im also currently working on information website my self ,to provide you with up todate info on protecting your self and your familys.it will prove very informative .

good luck everyone win big!!!!!!

merry christmas and happy new year

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#17 Author of original report

more i look the more angry i get .and im tired of the lies and bull

AUTHOR: Elizabeth - (U.S.A.)

POSTED: Thursday, November 20, 2003

hello jon!! yes i knew of parley and dotcom entertainment groups.and yes i have traced the ip address,s its like a giant ant farm lol. the queen and very many fingers ,, and there are several more corps.as well im holding this info from web site for know.

but yes i have researched alot and still investigating .yes the e-mail coming from nicosia
is coming back with a clickeffect domain ip.ahaha
not very smart .and the fact that they are a billion dollar industries .off the poor.they should really contact bob in technical support in admin.9th floor nicosia

to fix those darn computers:) they are transmitting from several locations..

barbados
denmark ,kobenhavn
toronto
new york
england
nicosia

still searching jon!:)) and the more i look the more angry i get .and im tired of the lies and bull----..i keep getting thanks for being patient
well the patients is over im done being nice ,to these people.they screwed me .i did not hunt them down,

yes im only one person ,but they truly picked the wrong women to screw with!!after there last e-mail is when i noticed the clickeffect domain ip,im not happy .i think im selling my self short as well why am i being nice to these idiots,hell i dont no

i just did not want to sink to there levels and feeling i scamed anyone ..well maybe they all need to reconsider a few things.i am holding off on the mass media because im sure they can all use the publicity.(( DEAR BINGO BUDDIES)) stop hiding behind your service reps ,i want the top dogs to get together and reconsider your situation .and mine.IMEDIATLY.... because i owe u nothing. but the pain in your a----.i am about to create for you .not a threat it is my promise !>:(

sincerly

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#16 Consumer Comment

Its funny how people and companies can hide behind a mask of using a different company name.

AUTHOR: Jon - (U.S.A.)

POSTED: Wednesday, November 19, 2003

Just for starters, Bingoroom.com is associated with clickeffect media, ezpay, instadebit, instantbingo, bingoville, bingosidekick.

Clickeffect did not provide bingoroom with any bingo software. Bingoroom is run on Pro Wager Systems (www.prowagersystems.com)and purchased it earlier this year from Chuck, who owns that company. You can confirm this by going to www.bingoroom.com/pws which is the back end management system. (I don't recommend trying to log in as this would be an attempt at hacking)

Bingoville is run on DCEG/Parlay software (www.dceg.com) which also was not provided by clickeffect.

None of these companies outside of name are in Cyprus. All the key people are in Toronto, Canada. All IPs of these sites are in the same block of addresses which can be pulled up using a standard online whois of the domain name in question. Check it out yourself.

I have had dealings with Jason Meller at different times in the last 3 years. sometimes he's a clickeffect employee, other times he's an employee of one of the bingo sites. Whatever suits the need at the time, I guess.

As a player do you want to send a message? Its simple. don't play at their sites, or use their services. Tell friends not to use their sites or services. Posting a message in a forum complaining is only a start. You have to start telling other bingo sites that use ezpay or instadebit that you aren't willing to frequent their site as long as they offer that payment processing option. Get your online friends to do the same.

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#15 Consumer Comment

Its funny how people and companies can hide behind a mask of using a different company name.

AUTHOR: Jon - (U.S.A.)

POSTED: Wednesday, November 19, 2003

Just for starters, Bingoroom.com is associated with clickeffect media, ezpay, instadebit, instantbingo, bingoville, bingosidekick.

Clickeffect did not provide bingoroom with any bingo software. Bingoroom is run on Pro Wager Systems (www.prowagersystems.com)and purchased it earlier this year from Chuck, who owns that company. You can confirm this by going to www.bingoroom.com/pws which is the back end management system. (I don't recommend trying to log in as this would be an attempt at hacking)

Bingoville is run on DCEG/Parlay software (www.dceg.com) which also was not provided by clickeffect.

None of these companies outside of name are in Cyprus. All the key people are in Toronto, Canada. All IPs of these sites are in the same block of addresses which can be pulled up using a standard online whois of the domain name in question. Check it out yourself.

I have had dealings with Jason Meller at different times in the last 3 years. sometimes he's a clickeffect employee, other times he's an employee of one of the bingo sites. Whatever suits the need at the time, I guess.

As a player do you want to send a message? Its simple. don't play at their sites, or use their services. Tell friends not to use their sites or services. Posting a message in a forum complaining is only a start. You have to start telling other bingo sites that use ezpay or instadebit that you aren't willing to frequent their site as long as they offer that payment processing option. Get your online friends to do the same.

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#14 Consumer Comment

Its funny how people and companies can hide behind a mask of using a different company name.

AUTHOR: Jon - (U.S.A.)

POSTED: Wednesday, November 19, 2003

Just for starters, Bingoroom.com is associated with clickeffect media, ezpay, instadebit, instantbingo, bingoville, bingosidekick.

Clickeffect did not provide bingoroom with any bingo software. Bingoroom is run on Pro Wager Systems (www.prowagersystems.com)and purchased it earlier this year from Chuck, who owns that company. You can confirm this by going to www.bingoroom.com/pws which is the back end management system. (I don't recommend trying to log in as this would be an attempt at hacking)

Bingoville is run on DCEG/Parlay software (www.dceg.com) which also was not provided by clickeffect.

None of these companies outside of name are in Cyprus. All the key people are in Toronto, Canada. All IPs of these sites are in the same block of addresses which can be pulled up using a standard online whois of the domain name in question. Check it out yourself.

I have had dealings with Jason Meller at different times in the last 3 years. sometimes he's a clickeffect employee, other times he's an employee of one of the bingo sites. Whatever suits the need at the time, I guess.

As a player do you want to send a message? Its simple. don't play at their sites, or use their services. Tell friends not to use their sites or services. Posting a message in a forum complaining is only a start. You have to start telling other bingo sites that use ezpay or instadebit that you aren't willing to frequent their site as long as they offer that payment processing option. Get your online friends to do the same.

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#13 Consumer Comment

Its funny how people and companies can hide behind a mask of using a different company name.

AUTHOR: Jon - (U.S.A.)

POSTED: Wednesday, November 19, 2003

Just for starters, Bingoroom.com is associated with clickeffect media, ezpay, instadebit, instantbingo, bingoville, bingosidekick.

Clickeffect did not provide bingoroom with any bingo software. Bingoroom is run on Pro Wager Systems (www.prowagersystems.com)and purchased it earlier this year from Chuck, who owns that company. You can confirm this by going to www.bingoroom.com/pws which is the back end management system. (I don't recommend trying to log in as this would be an attempt at hacking)

Bingoville is run on DCEG/Parlay software (www.dceg.com) which also was not provided by clickeffect.

None of these companies outside of name are in Cyprus. All the key people are in Toronto, Canada. All IPs of these sites are in the same block of addresses which can be pulled up using a standard online whois of the domain name in question. Check it out yourself.

I have had dealings with Jason Meller at different times in the last 3 years. sometimes he's a clickeffect employee, other times he's an employee of one of the bingo sites. Whatever suits the need at the time, I guess.

As a player do you want to send a message? Its simple. don't play at their sites, or use their services. Tell friends not to use their sites or services. Posting a message in a forum complaining is only a start. You have to start telling other bingo sites that use ezpay or instadebit that you aren't willing to frequent their site as long as they offer that payment processing option. Get your online friends to do the same.

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#12 Author of original report

don't worry guys im not going anywhere

AUTHOR: Elizabeth - (U.S.A.)

POSTED: Tuesday, November 18, 2003

thank you for your support!!!!!!
thank you for your support,no agreement as of yet, oh don't worry guys im not going anywhere :) my feet planted firm , again god bless u all and a very happy holiday to u all as well .

sincerly ,

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#11 Consumer Comment

Bingo room fraud, I hope you get these creeps along with your money.

AUTHOR: Erin - (U.S.A.)

POSTED: Monday, November 17, 2003

To Elizabeth: I just wanted to say how sorry and disgusted i was when i read about your terrible ordeal. Have these people no shame!!!! I hope you get these creeps along with your money. Dont give up Liz!!!

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#10 Consumer Comment

Bingo room fraud, I hope you get these creeps along with your money.

AUTHOR: Erin - (U.S.A.)

POSTED: Monday, November 17, 2003

To Elizabeth: I just wanted to say how sorry and disgusted i was when i read about your terrible ordeal. Have these people no shame!!!! I hope you get these creeps along with your money. Dont give up Liz!!!

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#9 Consumer Comment

Bingo room fraud, I hope you get these creeps along with your money.

AUTHOR: Erin - (U.S.A.)

POSTED: Monday, November 17, 2003

To Elizabeth: I just wanted to say how sorry and disgusted i was when i read about your terrible ordeal. Have these people no shame!!!! I hope you get these creeps along with your money. Dont give up Liz!!!

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#8 Consumer Comment

Bingo room fraud, I hope you get these creeps along with your money.

AUTHOR: Erin - (U.S.A.)

POSTED: Monday, November 17, 2003

To Elizabeth: I just wanted to say how sorry and disgusted i was when i read about your terrible ordeal. Have these people no shame!!!! I hope you get these creeps along with your money. Dont give up Liz!!!

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#7 Consumer Comment

they dont care how they make there money or who they hurt

AUTHOR: Diane - (U.S.A.)

POSTED: Sunday, November 16, 2003

I Just wanted to say i think this is awful i have followed this story... and elizabeth go after them do not let them get away with it. go after the corperations. tell everyone To avoid there web sites. they are scum. avoid these people and the web sites they operate .im sorry this happened to you, something like this happened to me .

so continue to fight them .these kind of people are scum .gangsters thugs whatever u want to call them.

they dont care how they make there money or who they hurt .

.GO GET THEM ELIZABETH!!!!! I will tell every one i know to avoid these sites ,and i hope every thing works out for you and your children.

To Elizabeth: I was very sorry and disgusted to hear about your terrible ordeal with these scumbags! I hope you get these rotten people and your money back. God bless you Liz:)

sincerly

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#6 Author of original report

they say it was computer errors on there end

AUTHOR: Elizabeth - (U.S.A.)

POSTED: Saturday, November 15, 2003

to whom it may concern: i do want to say thankyou!
to mrs J.ragain head of complaints .and custmer service banterra bank corperation.

you are truly a professional and was extremly kind with me and helping in this situation.and ill always be thankful,and i want banterra bank corp to recognize you! for you job well done.and god bless
you this holiday season ....

know to address the issues of bingoroom and savinet enterprises ltd.are working on this.and im waiting for an agreement to be reached ,they say it was computer errors on there end. massive

errors on my end .this is the scariest situation i have ever encounterd .in my 41 years on this earth and is an extremly helpless feeling ,and hope to work this out with them ,with out having to bring attorneys in to this ,

that is why im trying to work this out between the 2 partys ,and im not looking to get rich ,from savinet enterprises ,i just want a fair settlement and resolution to this situation ,and i guess

there are people out there that would take u to the cleaners ,but then that would make me no better than the scam pulled on me and im not doing that. i just want fairness ,thankyou all will continue to update

HAPPY HOLIDAYS

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#5 UPDATE Employee

Individual Finally Submitted Statements

AUTHOR: Darla - (Cyprus)

POSTED: Thursday, November 13, 2003

As of today we have finally recieved this individual's statements which will now enable us to identify any discrepancies. This player will receive a detailed statement before end of business tomorrow (November 13, 2003). Should we discover any discrepancies resulting in a refund, this funds transfer including any charges incurred because of them will also be initiated no later than end of business day Thursday November 13.
Regards,

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#4 Author of original report

they are working with me and have found some issues

AUTHOR: Elizabeth - (U.S.A.)

POSTED: Wednesday, November 12, 2003

in response :to darla senoir customer service rep...

the e-mails u said u mailed on october 29th and november 2 never arrived at this address.only emails were on october 23,,,and were not helpful at all .but i too would seriously love to have a very very fast end to this night mare my self.

but as you requested for the first time.yes i did e-mail u my info 11-12-03.and after my banking est.they are also working with me and have found some issues

,this problem has consumed my life taking time away from my family ,but i assure you darla this will be the last time i ask for u to help me on this issues .i have done everything except to beg .which i refuse to do.i truly hope we can come to an agreement on this ,very fast.loss of time

,loss of finances,pain and suffering,on behalf of my self and my children.the next step for me would to contact attorneys to bring a law suit against your companys ,,,,thankyou for your attn: on this matter.

respectfully

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#3 UPDATE Employee

Bingoroom Owned and Operated By Savinet Enterprises. customer service very seriously, and look forward to resolving this matter.

AUTHOR: Darla Simpson - (Cyprus)

POSTED: Tuesday, November 11, 2003

In response to the above claim. First, to address the issue of ownership. Bingoroom is owned and operated by Savinet Enterprises. The fax number this player was given is the contact information for Clickeffect Inc who has licensed our software to us and does some marketing for Bingoroom (hence the address on the envelope for the free t-shirt this player received). These points of contact were given in ERROR by a new customer service representative who has since been reprimanded. The above company does NOT have any control over deposits, redemptions or customer service and it should be removed immediately from any reference to any customer service issue in regards to Bingoroom.
Regarding the actually complaint: This issue was initially brought to our attention by this player in early October at which time we did discover 1 discrepancy which we corrected immediately with a deserved apology. In response to this on Oct 22 the player wrote back that there were still further discrepancies. We then audited our accounts for the second time but were unable to find the errors she referred to, and so asked the player to send us the account statement where these errors occurred in order for us to identify where/when/how. To date we still have not received this information.
We have tried REPEATEDLY to resolve this issue with this player to no avail.
We have posted below our last email to her (with sensitive information blanked out), sent on the 29th of October and then sent again on November 2nd requesting this information and in an attempt to assist this player, in the hopes that she will send us this information so that we may come to a speedy resolution regarding this matter.

To: Ms. ---- -------
CSR: #D D
Date: 10/29/2003 6:31:02 PM
Subject: Re: to whom it may concern!!!!!!!!!!
Body: Dear ----,

I was very sorry to hear you were having such difficulties regarding your account.
We have combed through your account to the best of our abilities at this point and need some information from you to move forward.

We need the following:
1) Please let us know what processor you used that made the charges that are causing you such difficulty, so that we may do what we can to chase it down on our end.

2)A screen shot or attachment that shows the charges you are referring to. (be sure to omit any confidential information for your own protection).

Should you be able to send this information in an attachment form please be sure to EMAIL IT TO: admin@bingoroom.com - please do not reply to this address as the trouble tickets cannot accept attachments.

(Please accept my apologies for the erroneous fax numbers you were given - we are not set up to receive faxes at this time).

We are committed to resolving this immediately.
Please rest assured that whatever charges were made to your account erroneously and directly shown to be caused by Bingoroom, and in turn caused service charges to your account Bingoroom will be more than happy to make restitution.
Bingoroom is committed to resolution and will not ignore you or this issue. ANY discrepancy in our player's accounts is taken very seriously and investigated thoroughly until the matter is resolved to everyone's satisfaction.
We look forward to hearing from you soon,
Sincerely,

Darla
Senior Customer Service Representative
Bingoroom

We at Savinet take customer service very seriously, and look forward to resolving this matter. Though we recommend she send these documents necessary to resolve this issue to the email address given above in order to expedite a resolution, she may send said information via snail mail should she wish.

Our mailing address is:
2-4 Makarios III Avenue Capital Center 9th Floor
Nicosia, NI
CYPRUS
1505
Regards,

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#2 Author of original report

response to clickeffect gaming systems//bingoroom

AUTHOR: Elizabeth - (U.S.A.)

POSTED: Saturday, November 08, 2003


to repsonse :" daniele" clickeffect gaming systems:

erroneously! a bingoroom service provider gave your name ,and u have nothing to to do with bingoroom or its operators!!

you just lease your software,to varoius operators and you are seperate from them ((BUT YOU SHARE THE EXACT SAME PHONE NUMBERS AND FAX NUMBERS!!!

also i have a certified letter from your address clickeffect gamingsystems ?? mailing to me my bingo room T-shirts signed your address, compliments of bingo room support team ..

so u share same address as well ?and what does a software company want with my banking info? i have several e- mail i dont no the policys here ill have to ask the editor ill be happy to scan,cut ,and paste, and let the people decide. and i did indeed ask you for 3 days for a fax so that i could prove what im saying u blew me off.on the 4 day i did get phone a fax numbers from you,with your how can we satisfy you ,ahahahahah.

What a joke, yes im not rich,and im just a house wife in southern illinois, but bingoroom,savinet enterprises ltd,clickeffect gaming systems, personally attacked my family ,and caused my children to go with out,and im not making threats by no mean,im protecting my rights and my family,so u see i would like to strike your name,from this site but at this time i will not.

and im telling everyone i know to stay away from your sites,including the free game rooms on the internet and telling people ,who like there games
to avoid certain bingorooms,and web sites

and i will keep talking until my last breath leaves my body,and im also going to contact toronto newspapers ,give them my information and continue to get my stories out until some one of you want to do the right thing !and give back to my family what was taken

and as you said u contacted savinet enterprises to contact with out haste! lololo i guess they forgot

and im not attacking you personally ,im going after the corporations ,and im going to get answers,and i refuse to be run over by big business,were one measures a dollar bill,against that of human life and suffering..or comparing the self worth of people by how they dress ,or what they have.i would also like to be able to write good things about your businesses,!!!

thankyou respectfully

((THE ONLY THING NECESSARY FOR THE TRIUMPH OF EVIL
IS FOR GOOD MEN TO DO NOTHING))
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#1 UPDATE Employee

Erroneously identified, Clickeffect is NOT the operating company of Bingoroom.com.

AUTHOR: Daniele - (Canada)

POSTED: Thursday, November 06, 2003

To whom it may concern:
Regarding the complaint above; Clickeffect Inc. is a Software company. Clickeffect publishes Mutliplayer Bingo software and makes it availabale to various customers (web sites) on a leasing basis. Clickeffect is NOT the operating company of Bingoroom.com. Rather Bingoroom.com is a site that is owned and operated by one of our Licensees, Savinet Enterprises Limited.
Clearly, Bingoroom's customer service provider erroneously gave out Clickeffect's information mistakenly assuming our customer service contact info was that of Bingoroom.com.
Therefore, any mention of Clickeffect Inc. in regards to this complaint should be stricken immediately.
Thank you,

As a courtesy, we have notified Savinet Enterprises of this situation and expect them to reply without haste.

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