• Report: #1065188
Complaint Review:

Bitdefender Antivirus

  • Submitted: Mon, July 08, 2013
  • Updated: Mon, July 08, 2013

  • Reported By: Amy — Tucson Arizona
Bitdefender Antivirus
Internet USA

Bitdefender Antivirus (Avangate) auto-renewal scam Internet

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Bitdender recently hit up my paypal account with a $50 "auto-renewal" on a purchase of $15 that had been made a year ago. There were no warnings, emails or notices about this supposed agreement, and customer service is virtually non-existent, refusing to resolve any matters over the phone.

All I could do over the phone was put in a request and wait 2 days for an email response - stating that while they acknowledge my request for a refund, the auto-renewal was set at the time of purchase (by them, not me), so there is nothing they can do.

It's all just a fine-print SCAM that ultimately takes advantage and makes use of information without consent. Terrible company.

This report was posted on Ripoff Report on 07/08/2013 09:20 AM and is a permanent record located here: http://www.ripoffreport.com/reports/bitdefender-antivirus/internet/bitdefender-antivirus-avangate-auto-renewal-scam-internet-1065188. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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