• Report: #943134
Complaint Review:

Bits Ltd

  • Submitted: Tue, September 18, 2012
  • Updated: Tue, September 18, 2012

  • Reported By: dojerp — Punta Gorda Florida United States of America
Bits Ltd
2101 Starkey Rd. #Q-1 Internet United States of America

Bits Ltd Poorly designed and manufactured product and no support! Internet

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Smart Strip LCG3 Energy Saving Surge Protector with Autoswitching Technology, 10-Outlet (Tools & Home Improvement)

After receiving this product on 8/28/12 it failed within 3 days. This is the second one that failed. I contacted Joe Coons of their customer service on 9/5/12 and they never resolved the problem with no offer or resolution. They merely apologize and nothing further. The product clicks, buzzes and then turns off completely and doesn't resume power even with resets. Save your money and buy a proven product or UPS. This is not worth the investment or effort to try to resolve. I have filed a complaint with the BBB to let them know these jokers don;t provide support. I was unfortunate to deal with this issue and hopefully this helps others to see what a poorly designed product this is.  Many people have posted on Amazon regarding the same issue unfortunately I didn't see those until too late.

This report was posted on Ripoff Report on 09/18/2012 03:32 PM and is a permanent record located here: http://www.ripoffreport.com/reports/bits-ltd/internet/bits-ltd-poorly-designed-and-manufactured-product-and-no-support-internet-943134. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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