Bits Ltd Poorly designed and manufactured product and no support! Internet

Smart Strip LCG3 Energy Saving Surge Protector with Autoswitching Technology, 10-Outlet (Tools & Home Improvement)

After receiving this product on 8/28/12 it failed within 3 days. This is the second one that failed. I contacted Joe Coons of their customer service on 9/5/12 and they never resolved the problem with no offer or resolution. They merely apologize and nothing further. The product clicks, buzzes and then turns off completely and doesn't resume power even with resets. Save your money and buy a proven product or UPS. This is not worth the investment or effort to try to resolve. I have filed a complaint with the BBB to let them know these jokers don;t provide support. I was unfortunate to deal with this issue and hopefully this helps others to see what a poorly designed product this is.  Many people have posted on Amazon regarding the same issue unfortunately I didn't see those until too late.