Report: #1316435

Complaint Review: Bittersweet Cafe

  • Submitted: Tue, July 12, 2016
  • Updated: Tue, July 12, 2016
  • Reported By: Sick and Stymied — Oakland California USA
  • Bittersweet Cafe
    5427 College Avenue
    Oakland, California
    USA

Bittersweet Cafe Their mocha made me sick, they offered me a refund via FB and blocked me when I accepted. Oakland California

Show customers why they should trust your business over your competitors...

I emailed them on Facebook to complain that I'd become ill after drinking a mocha at their just-closed Rockridge location and they offered me a refund--then blocked me when I accepted!

The fact that they read my message and didn't get back to me for a couple days seemed odd, so it started out rocky, if you'll pardon the pun.

All I was asking for was $5; I wasn't suing for medical bills!

Excuse me, not asking, *accepting*. They offered it:
 
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 07/12/2016 10:26 AM and is a permanent record located here: http://www.ripoffreport.com/reports/bittersweet-cafe/oakland-california-94618/bittersweet-cafe-their-mocha-made-me-sick-they-offered-me-a-refund-via-fb-and-blocked-me-1316435. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.